SAP Business Analyst

Blommer Chocolate Careers•Chicago, IL

15h

About The Position

Blommer has been providing delicious, high-quality chocolate and cocoa products to customers since 1939. Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life!

Requirements

2–5 years of SAP functional support experience
SAP S/4HANA Functional Certification required
Experience supporting SAP production environments
Strong analytical, troubleshooting, and problem-solving skills
Excellent verbal and written communication skills
Ability to work both independently and collaboratively in a team environment

Nice To Haves

Good to have APICS certification
Experience working with SAP Fiori applications
Experience with SAP Query, SQVI, CDS Views, or reporting tools
Familiarity with change management and transport processes
Experience supporting manufacturing or supply chain operations
Exposure to ITIL-based incident and service management processes
Experience participating in SAP upgrades, testing cycles, and business process improvements

Responsibilities

Manage and track SAP incidents, service requests, and problem tickets through resolution
Support SAP user administration, including user provisioning, role maintenance, and access reviews
Create and maintain SAP security roles and authorizations
Review user access for Segregation of Duties (SoD) conflicts and support remediation efforts
Monitor inbound and outbound IDOCs and troubleshoot interface errors
Perform SAP master data maintenance like BP, Bank, Material Master, and Bills of Material (BOM).
Monitor SAP background jobs and coordinate issue resolution for failed jobs
Create ad hoc queries and reports to support business requests and operational reporting needs
Support audit, compliance, and governance activities related to SAP security and controls
Work closely with business users and IT teams to identify and implement process improvements
Participate in testing activities for enhancements, defects, upgrades, and new functionality
Provide ongoing end-user support, training, and documentation as needed