SAP Analyst, IT Solutions

Celestica International LP•Richardson, TX

About The Position

The SAP Analyst, IT Solutions, collaborates with business functions to support and maintain the SAP ERP system across the enterprise. The role assists with gathering and analyzing business requirements, SAP initiatives, system testing and integrations, and user training. It serves as a bridge between business stakeholders and technical SAP delivery teams to help ensure that day-to-day solutions and enhancements meet operational goals. The position includes supporting SAP configuration, testing, implementation, issue resolution, transformation projects, system integrations, and end-user documentation and training. It also involves following IT governance, data management, and security standards.

Requirements

  • Two to four years of experience in similar roles.
  • Bachelor's degree or an equivalent combination of education and experience; educational requirements may vary by geography.
  • Basic to good understanding of manufacturing and supply chain business processes, such as Order Management, Operations, Supply Chain, and Finance.
  • Foundational knowledge of or exposure to at least one or two core SAP modules, such as SAP MM, PP, SD, FICO, or WM.
  • Good analytical, technical, troubleshooting, and problem-solving skills.
  • Ability to explain technical concepts in language business users can understand.
  • Basic understanding of software development life cycle concepts, including Agile methodologies.
  • Ability to create or assist in creating functional requirement documents, test scripts, and process flowcharts.
  • Strong customer service orientation, teamwork, and communication skills.

Nice To Haves

  • Familiarity with Master Data, Production and Non-Production PR/PO, Scheduling Agreement, PIR, Release Strategy, ROP, Forecasting, IM, GR, GI, Scrap, Physical Inventory, Cycle Counting, Batch Management, Order Management, and Shipping.

Responsibilities

  • Collaborate with business stakeholders to gather and document business requirements, and help translate them into functional specifications for SAP solutions.
  • Assist with SAP configuration, testing, and implementation activities.
  • Provide first- and second-level support for system issues, help analyze root causes, and work with internal IT teams or Application Management Services partners to deploy fixes.
  • Support SAP transformation projects through data validation, testing cycles, and cutover activities.
  • Help facilitate system training and create or maintain user documentation and Standard Operating Procedures for end-users.
  • Assist with monitoring and tasks for integrations between SAP and local systems, including EDI/ALE/IDocs and APIs, with systems such as PLM, MES, and Data Warehouse.
  • Follow established IT governance, data management, and security standards.
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