Subway Sandwich Artist

Onvo•Jonestown, PA

2d•Onsite

About The Position

The primary purpose of the Subway Sandwich Artist is to directly interact with customers and deliver a fast, fun and friendly experience while maintaining a safe and clean environment. This role involves a variety of duties focused on customer service, food preparation, and maintaining store standards.

Requirements

Must be at least 16 years of age.
Physically capable of standing for long hours.

Responsibilities

Greet every customer in a quick and courteous manner.
Provide a pleasant dining experience and respond to customer inquiries promptly.
Handle customer complaints according to company policies and procedures.
Develop and maintain product knowledge to provide customers with recommendations.
Follow sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensure compliance with operational standards, company policies, and ordinances.
Sustain consistent high quality of food preparation and service.
Maintain a professional image by adhering to proper uniform and appearance standards.
Work effectively with others in a positive, supportive, and cooperative manner.
Assist other associates with their duties and train new associates.
Communicate any issues or concerns to the GM in a timely manner.
Process customer sales accurately and efficiently using point-of-sale equipment.
Ensure cash drawer levels are maintained in compliance with company policies.
Receive and stock merchandise in accordance with company policy.
Ensure stock is faced up, clean, and presentable at all times.
Apply the FIFO (first in first out) system when receiving or stocking product.
Remove damaged and/or out-of-date stock, accurately record it, and place it in the designated quarantine area.
Follow portion control and quantities of preparation to minimize loss.
Maintain control of the store and its contents using prevention techniques to minimize loss.
Follow company policies and procedures for securing the premises upon end-of-day closure.
Maintain a high standard of cleanliness, including sweeping and mopping floors, cleaning walls, counters, tables, kitchen and service equipment.
Clean the customer service area by removing trash, cleaning restrooms, and the parking lot.
Perform all duties in a safe and responsible manner to assure workers, customers, suppliers/contractors, and the environment are not at risk.
Comply with all company safety policies, procedures, and instructions.
Use materials handling procedures and equipment provided to minimize contamination or injury.
Report any unsafe practice or condition to management and follow all safety initiatives.