Samsung Home Theater Specialist

Best Buy•Dewitt, NY
•Onsite

About The Position

As a Samsung Home Theater Expert, you’ll work in a retail store to demonstrate and sell home theater products, with an emphasis on the Samsung brand. The company provides training to help you become an expert. You’ll explain complex technology in simple terms so customers can understand each product’s unique value, and share your Samsung product knowledge with other sales associates to help prepare the team to assist customers. The role involves maintaining product knowledge, collaborating with vendor partners and market teams, keeping the department organized, and supporting sales strategies and financial performance goals. The position requires a flexible schedule that includes holidays, nights, and weekends.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in sales, customer service, or related fields.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule inclusive of holidays, nights, and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions.
  • At least 1 year of experience working with consumer electronics.

Responsibilities

  • Demonstrate and sell home theater products, with an emphasis on the Samsung brand.
  • Explain complex technology in simple terms and help customers understand each product’s unique value.
  • Share Samsung product knowledge with other sales associates to help prepare the team to assist customers.
  • Maintain a high level of product knowledge about new Samsung technology.
  • Debrief with vendor partners and market teams about performance, promotions, and sales best practices.
  • Ensure the department remains organized and ready to serve customers.
  • Support sales strategies to achieve operating results, growth objectives, and overall financial performance goals.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leave of absence options and potential pay sources based on eligibility.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), subject to eligibility and employment terms.
  • Various forms of incentive pay for eligible roles.
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