Samsung Home Theater Specialist

Best Buy•Deptford Township, NJ
•Onsite

About The Position

As a Samsung Home Theater Expert, you’ll work in a Best Buy retail store demonstrating and selling home theater products, with an emphasis on the Samsung brand. Best Buy provides training to help you become an expert. You’ll explain complex technology in simple terms so customers can understand each product’s unique value, and collaborate with other sales associates to share Samsung product knowledge and help the team assist customers. The role involves maintaining product knowledge about new Samsung technology, discussing performance, promotions and sales practices with vendor partners and market teams, keeping the department organized and customer-ready, and supporting sales strategies to meet operating results, growth objectives and financial performance goals. Best Buy describes its purpose as enriching lives through technology and says it aims to support and value employees and provide a workplace where people can bring their authentic selves. The company is an equal opportunity employer.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in sales, customer service or related fields.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends.

Nice To Haves

  • Prior experience serving as a specialist in premium, luxury or complex technology solutions.
  • At least 1 year of experience working with consumer electronics.

Responsibilities

  • Maintain a high level of product knowledge about new Samsung technology.
  • Debrief with vendor partners and market teams about performance, promotions and sales best practices.
  • Ensure the department remains organized and ready to serve customers.
  • Support sales strategies to achieve operating results, growth objectives and overall financial performance goals.
  • Demonstrate and sell home theater products, emphasizing the Samsung brand.
  • Explain complex technology in simple terms to help customers understand each product’s unique value.
  • Share knowledge about Samsung products with other sales associates.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, based on eligibility and applicable circumstances.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), subject to eligibility and factors including work location, employment status, salary or hourly status, and years of service.
  • Certain roles may be eligible for incentive pay based on market norms, eligibility and performance.
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