Samsung Experience Consultant
About The Position
Samsung Electronics America (SEA) is seeking a motivated Samsung Experience Consultant (SEC) to drive sales within a Best Buy retail store. As a Part-Time Retail Sales Associate, you will represent Samsung's cutting-edge technology, including phones, tablets, and wearables. The ideal candidate is passionate about consumer electronics, excels in sales, is well-organized, a self-starter, and possesses a strong aptitude for customer service and relationship building. You will be responsible for demonstrating and selling Samsung products, ensuring customers have the latest product information, and building strong relationships with Best Buy associates and leadership through daily trainings and collaboration.
Requirements
- High school diploma or equivalent required
- Six (6) months prior sales, retail, telecom or marketing experience preferred
- Demonstrated knowledge of products and services
- Excellent communications, presentation, interpersonal and problem-solving skills
- Impeccable integrity and commitment to customer satisfaction
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Availability to work evenings, weekends and high demand retail holidays
- Ability to maintain customer confidentiality
- Regular and prompt attendance
- Daily accurate reporting
- Meet or exceed established monthly/weekly sales quota/goals
- Customer/client satisfaction
Responsibilities
- Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
- Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
- Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
- Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
- Meet or exceed personal and store sales goals on a monthly basis
- Provide excellent customer and client service through interaction with both customers and Best Buy employees
- Ensure retail brand standards are met through merchandising, security, installation, and cleanliness
- Complete display resets upon request and during new product launches
- Complete daily reporting on sales performance and retail insights
- Demonstrate, sell and promote Samsung products to customers in Best Buy
- Ensure that consumers have the latest and most relevant product information available when making a purchase decision
- Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing
Benefits
- Competitive, weekly pay
- Hourly pay: $17.50
- Next day pay on-demand with DailyPay
- Paid training completed online, at home via computer or mobile device
- Apparel provided
- Company provided tablet or phone
- Exciting work environment to showcase your customer service skills
- Share and learn with ongoing training and development
- Scheduled to work during high traffic times including weekends (required), weekdays and some holiday’s
- paid holidays
- long-term career pathing options
- personal development opportunities
- professional stretch assignments
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
