Sample Preparation Technician - Onsite Madison, WI

Eurofins USA Food TestingMadison, WI
Onsite

About The Position

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer, healthier, and more sustainable. Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Requirements

  • High School diploma or equivalent.
  • Working knowledge of computers.
  • 2+ years’ experience in a position with high attention to detail.
  • Customer service skills including attention to detail, accuracy, confidentiality and effective communication skills.
  • Ability to identify and communicate customer service needs.
  • Conflict resolution skills.
  • Good documentation skills.
  • Ability to learn new tasks
  • Ability to think critically and solve problems quickly and efficiently
  • Reside within a commutable distance to Madison, WI lab.

Nice To Haves

  • Related experience preferred but not required.

Responsibilities

  • Demonstrates and promotes the company vision
  • Regular attendance and punctuality
  • Applies GMP/GLP in all areas of responsibility, as appropriate.
  • Performs any combination of sample preparation tasks to ensure sample homogeneity which includes but is not limited to labeling, transferring, liquid nitrogen use, milling, blending, weighing, disposal of samples, etc.
  • Communicates sample information effectively.
  • Communicates discrepancies to appropriate personnel, and assists with problem solving.
  • Handles internal customer inquiries and requests.
  • Works with the customer service coordinators to resolve client or sample issues.
  • Introduces and develops improvement ideas for the group with the assistance of others.
  • Learns sample preparation procedures involving larger equipment.
  • Learns how to perform equipment maintenance/basic repairs and place work orders.
  • Introduction to cross-training between food and dietary supplement prep procedures.
  • Conducts all activities in a safe and efficient manner
  • Performs other duties as assigned

Benefits

  • comprehensive medical coverage
  • dental
  • vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays
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