Sample Handler

UL SolutionsNorthbrook, IL
Onsite

About The Position

As a Sample Handler, you will play a key role in supporting lab operations by managing the post-receiving flow of samples throughout the facility. This position is highly hands-on and operational, focused on organizing, moving, storing, and tracking materials to ensure they are ready for testing. You will work closely with laboratory, engineering, and operations teams to maintain efficiency, accuracy, and compliance in all sample handling processes. This is an onsite role based at our Northbrook laboratory.

Requirements

  • High school diploma or GED required
  • Ability to operate or willingness to learn material handling equipment (e.g., pallet jacks, forklifts)
  • Basic working knowledge of Microsoft Outlook, Word, and Excel, with the ability to perform data entry and learn internal systems
  • Comfortable using computers for data entry, emails, and tracking activities
  • Ability to safely use basic hand tools when required
  • Strong attention to detail and commitment to accuracy
  • Good communication skills and ability to collaborate with cross-functional teams
  • Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment
  • Physical ability to stand, walk, bend, and lift/carry items up to 60 lbs unassisted

Nice To Haves

  • Experience in material handling, warehouse operations, logistics, or laboratory support preferred
  • Experience in laboratory environments, shipping/receiving, or warehouse logistics
  • Familiarity with inventory systems or LIMS (Laboratory Information Management Systems)
  • Exposure to continuous improvement practices (Lean, 5S, etc.)

Responsibilities

  • Manage the post-receiving lifecycle of samples, including verification, labeling, data entry, storage, internal movement, and final disposition
  • Physically move samples from receiving areas to storage locations, including cages, racks, and shelving units
  • Operate material handling equipment such as pallet jacks and forklifts to transport samples across the facility
  • Ensure samples are properly stored, organized, and accessible to support testing timelines
  • Perform high-volume data entry and maintain accurate records in tracking systems
  • Communicate regularly via email and phone with internal teams and customers regarding sample status, returns, and pickups
  • Verify samples against project requirements and escalate discrepancies to the appropriate team
  • Support tracking and reporting of operational metrics and sample activity
  • Maintain compliance with UL quality standards, accreditation requirements, and internal procedures
  • Keep storage and warehouse areas clean, organized, and safe
  • Conduct periodic inventory checks and report missing or damaged samples
  • Provide general material handling support to lab, engineering, and shipping/receiving teams
  • Assist with onboarding and training of new team members as needed
  • Identify opportunities to improve workflows and efficiency

Benefits

  • medical
  • dental
  • vision
  • mental and financial health
  • 401K
  • vacation (15 days)
  • holiday including floating holidays (12 days)
  • sick time off (72 hours)
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