Sample Analyst

Belk • Charlotte, NC

2d

About The Position

The Merchandise Sample Analyst acts as a lead liaison between merchandising offices, sample team & photo studio team to troubleshoot sample and vendor errors and own errors to resolution.

Requirements

• Highschool diploma and/or equivalent experience
• Experience operating successfully in a fast-paced, changing environment
• Expertise in Microsoft Office Suite, including Excel, Word and PowerPoint
• Strong communication skills. Comfort level in communicating with all levels in the organization and external vendors.
• Excellent supervisory, analytical and reasoning skills.
• Aptitude for finding creative solutions to complex problems.
• Ability to work with little supervision.
• Good organizational skills; detail oriented.

Nice To Haves

• Workhorse, Sample Tracking, Salsify and Marketing Workflow experience preferred

Responsibilities

• Act as lead liaison between merchandising offices, sample team & photo studio
• Partner with internal merchant teams and vendor contacts to ensure accuracy & timeliness of product set up process flow
• Troubleshoot sample/vendor errors while working with merchandising and sample teams and own to resolution
• Daily reconciliation of samples to ensure data and tag information for samples are accurately labeled and entered
• Reconciling and reporting of samples that are scheduled to arrive at the studio that are not received/processed
• Collaborates cross-functionally on projects as assigned by the manager for process creation, streamlining and improvement.
• Orchestrate and serve as the point person to give direction to the onsite teams and scheduling onsite teams in partnership with other leaders
• Assist with customer service questions, warehouse issues and product questions as needed
• Continuously review sample tracking technologies and processes to ensure best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED