Salon Manager

Supercuts•Middletown, CT

30d•$40,000 - $50,000•Onsite

About The Position

The Salon Manager is responsible for all facets of a salon’s operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.

Requirements

Current cosmetology or barber license and manager license as required by state/provincial regulations.
Ability to work a flexible schedule, including evenings and weekends.
Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues.
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues.

Responsibilities

Manage all facets of salon operations.
Provide leadership and tools for staff to increase clientele and business.
Provide all hair care services offered by Supercuts.
Ensure the highest quality of guest service standards and salon profitability.
Provide guests with excellent service, including quality consultations and performing requested services efficiently and professionally.
Perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties.
Manage banking procedures and inventory for salons.
Conduct staff meetings.
Resolve guest issues.
Effectively lead and develop a team, creating a positive work environment.
Provide training and guidance on business and technical competency matters.
Resolve associate issues.