Salon Manager

SmartStyle Hair Salon • Williston, ND

93d • Onsite

About The Position

This role is an opportunity to unleash your potential as a stylist, leader, and Salon Manager. The ideal candidate will lead with style, kindness, compassion, and care. You will be the heartbeat of the salon, managing all operations and providing leadership and tools for success. By leading by example, you will help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business. You will also provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest. Additionally, you will act as a coach and mentor to bring out the best in salon employees, ensuring a positive work environment. You will be responsible for hiring, recruiting, training, and handling conflicts and client complaints with ease and professionalism.

Requirements

• Lead by example.
• Possess strong customer service skills.
• Ability to resolve challenges with professionalism.
• Skilled in training and developing a team.
• Ability to create a positive work environment.
• Provide guidance on business and technical competency matters.
• Keep the salon's bottom line in mind.
• Hold a current cosmetology or barber license as required by state/provincial regulations.
• Willingness to work a flexible schedule, including evenings and weekends.
• Tech savvy.
• Ability to perform administrative tasks.
• Proficiency in reading, writing, and basic math.
• Availability to travel to mandatory meetings and training sessions, including overnight travel.

Responsibilities

• Manage all salon operations.
• Provide leadership and tools for staff success.
• Lead by example to help staff increase clientele and business.
• Focus on salon profitability and teach stylists business skills.
• Provide hair care services and ensure high quality for guests.
• Act as a coach and mentor to employees.
• Ensure a positive work environment.
• Hire, recruit, and train employees.
• Handle conflicts and client complaints professionally.
• Perform administrative tasks, including closing out the system at the end of the day.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED