Salon Guest Services Supervisor (Trainee)
About The Position
Hands‑on leadership development role in guest services and salon operations. Learn, grow, and build a long‑term career with a stable, award‑winning salon while supporting guests and teams. Mango Salon is growing, and we're looking for motivated, people‑focused individuals to join our team as a Salon Guest Services Supervisor (Trainee). This leadership development role is ideal for someone with strong customer service skills who is excited to grow into a long‑term leadership or management position. The Salon Guest Services Supervisor (Trainee) supports daily salon operations while learning to lead teams and deliver exceptional guest experiences. You'll receive hands‑on training, mentorship from salon leaders, and real‑world experience that prepares you for future leadership opportunities within Mango Salon. This role makes a meaningful impact every day-on our guests, our team, and our company.
Requirements
- Personable: Friendly, positive, and passionate about serving others
- Accountable: Reliable and eager to learn new systems and responsibilities
- Organized: Comfortable handling multiple tasks in a dynamic environment
- Adaptable & Flexible: Able to work evenings and weekends as required
- Motivated: Interested in the beauty industry with a desire for long‑term career growth
- Ability to stand and walk for 6–8 hours per shift
- Ability to lift up to 25 lbs. as needed
Responsibilities
- Greet and assist guests with warmth, professionalism, and confidence
- Confirm salon services and rebook follow‑up appointments
- Process credit card transactions accurately
- Learn and use salon management software
- Maintain product, service, and promotion knowledge to support guests
- Help coordinate the service floor to ensure smooth daily operations
- Assist with staff coverage and designer schedules
- Support salon leadership with communication and implementation of Mango initiatives
- Collaborate with team members across departments to meet guest needs
- Learn to lead by example and support team success
- Assist with training, coaching, and motivating team members
- Anticipate team needs in a fast‑paced environment
- Learn and follow Mango systems, processes, and standards
Benefits
- Supportive, energetic, team‑based culture
- Clear career‑pathing and leadership development
- Competitive pay
- Profit Sharing
- Retirement Plan
- Comprehensive benefits (Medical, Dental, Vision, and more)
- Paid time off
- Community involvement opportunities
- Employee discounts on salon services and products
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
