Salesperson

Tiny Spoon Chef•Malden, MA

22h•Hybrid

About The Position

Tiny Spoon Chef is seeking a Salesperson, also referred to as their Chief First Impression Tiny Spoon Chef. This role is responsible for managing inbound and outbound sales communications, nurturing leads, guiding prospects through the sales process, and ensuring clients feel cared for from their initial inquiry through onboarding. The ideal candidate is highly organized, personable, sales-savvy, and passionate about hospitality, food, and client care.

Requirements

1–5 years of experience in inbound/outbound sales, hospitality, customer service, or a related field.
Willingness to travel to various regions for sales events, grassroots outreach, and conferences (about 30% of the time).
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Comfort using CRM platforms and sales tracking systems, including HubSpot.
A self-starter spirit with a proactive, team-oriented mindset.
Genuine passion for food, wellness, hospitality, or client experience.
The ability to multitask and juggle multiple client conversations at once.

Nice To Haves

Experience in food service, catering, culinary sales, hospitality, or direct-to-consumer (DTC) brands.
Familiarity with subscription-based or service-based sales models.
Knowledge of food trends, dietary preferences, wellness, or personalized meal planning.
Experience supporting VIP clients, events, or corporate partnerships.

Responsibilities

Act as the friendly first point of contact, handling inbound and outbound sales calls, emails, chat inquiries, and social media responses with prospective clients.
Champion the full Tiny Spoon Chef menu of offerings, including Core Service, Peak Service, personal chef events, cooking classes, VIP experiences, group sales, corporate partnerships, and gifting opportunities.
Educate prospective and current clients about services to help them find the perfect fit.
Qualify leads and guide prospects through the sales funnel, converting curiosity into sales.
Follow up with warm leads from marketing campaigns, website activity, and affiliate referrals.
Provide pricing, service details, and customized recommendations tailored to each client’s tastes and needs.
Meet or exceed weekly and monthly sales goals and KPIs.
Create, update, and manage client and lead activity in HubSpot CRM.
Collaborate with Marketing, Culinary, Operations, and Client Success teams to improve lead-to-sale conversion.
Help onboard new clients and ensure a seamless handoff to Client Success.
Participate in weekly reporting, monthly scorecards, and quarterly/annual OKR tracking.
Pitch in on additional duties as they arise.