Salesperson
About The Position
The Salesperson is an entry-level sales position that supports the DIY business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive systems and parts, and the ability to source products from stores, hubs, PDQ, and external suppliers. It also requires in-depth knowledge of store inventory and maintenance processes. The position can be part-time or full-time; fleet safety certification is preferred. Salespersons provide customer service and sales support in person and by phone, assist with DIY services such as battery testing and installation and wiper installation, maintain store and operational standards, and handle inventory processes. Other tasks include maintaining store cleanliness, stocking, and safely delivering parts to customers as needed. The role involves working a variety of days, evenings, and weekends as needed. Employees predominantly walk or stand and may work inside or occasionally outside in varied weather conditions. The work environment may include exposure to moving mechanical parts, heights, chemicals, electrical shock risk, explosives, and vibration.
Requirements
- 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
- Speak and write English and communicate effectively to build strong relationships with customers, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately, including addition, subtraction, multiplication, and division with whole numbers, fractions, and decimals.
- Work a variety of days, evenings, and weekends as needed.
- Have basic driving and navigation ability.
- Be able to use a delivery board system.
- Be able to locate and stock parts and operate inventory systems and store equipment.
- Have safety knowledge and skills, parts and automotive system knowledge, and the ability to operate POS and parts lookup systems.
- Be able to use testing and diagnostic equipment for DIY services.
Nice To Haves
- Fleet safety certification.
- Spanish language skills.
Responsibilities
- Provide an excellent selling experience during DIY customer visits and phone calls.
- Achieve personal sales goals and help the store achieve its sales goals.
- Provide DIY services, including battery installation and testing and wiper installation.
- Maintain store product and operational standards.
- Manage inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
- Perform general stocking, including truck stocking and back stock.
- Safely deliver parts to customers as needed.
Benefits
- Comprehensive health and wellness benefits program for team members and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
