Salesperson

Bruce Titus Automotive Group•Olympia, WA

7d•$40,000 - $140,000•Onsite

About The Position

Sells/leases new and used vehicles at dealership gross profit, volume, and customer satisfaction standards. Bruce Titus Automotive Group is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

Requirements

Valid driver's license with CLEAN driving record.
High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

Sells/leases and delivers a minimum average of 8 units per month, per 60 day rolling period.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application, and benefits to customers.
Describes all optional equipment available for customer purchase.
Follows dealership procedure to obtain proper identification and authorization for customer test drives.
Utilizes the CRM and follows up with customers accordingly.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which govern retail automobile sales.
Keeps up to date on new ways to generate business and utilizes all resources available.
Establishes personal goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Attends product and sales training courses as requested by sales manager.
Keeps abreast of new products, features, accessories, etc. and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manger, along with properly completed paperwork (insurance information, trade titles, etc.).
Prepares sold vehicle for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that the customer understand the vehicle's operating features.
Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
Maintains a customer follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Attends sales meetings.
Maintains professional appearance.