Salesperson

Tiny Spoon Chef, Inc•Malden, MA

just now•Hybrid

About The Position

Tiny Spoon Chef is seeking a Salesperson, also known as their Chief First Impression. This role will be the warm, knowledgeable voice that greets prospective clients, answers their questions, and helps them discover the right service for their lives and cravings. The Salesperson will manage inbound and outbound sales communications, nurture leads, guide prospects through the sales process, and ensure every customer feels genuinely cared for from their first inquiry through onboarding. This role is ideal for someone who is highly organized, naturally personable, sales-savvy, and passionate about hospitality, food, and taking care of people.

Requirements

1–5 years of experience in inbound/outbound sales, hospitality, customer service, or a related field.
Willingness to travel to various regions for sales events, grassroots outreach, and conferences (about 30% of the time).
Excellent verbal and written communication skills.
Strong organizational and time management abilities.
Comfort using CRM platforms and sales tracking systems, including HubSpot.
A self-starter spirit with a proactive, team-oriented mindset.
Genuine passion for food, wellness, hospitality, or client experience.
The ability to multitask and juggle multiple client conversations at once.

Nice To Haves

Experience in food service, catering, culinary sales, hospitality, or direct-to-consumer (DTC) brands.
Familiarity with subscription-based or service-based sales models.
Knowledge of food trends, dietary preferences, wellness, or personalized meal planning.
Experience supporting VIP clients, events, or corporate partnerships.

Responsibilities

Be the friendly first point of contact, handling inbound and outbound sales calls, emails, chat inquiries, and social media responses with prospective clients.
Champion the full Tiny Spoon Chef menu of offerings, including Core Service, Peak Service, personal chef events, cooking classes, VIP experiences, group sales, corporate partnerships, and gifting opportunities.
Educate prospective and current clients about our services so they can find the perfect fit.
Qualify leads and guide prospects through the sales funnel, turning curiosity into conversion.
Follow up with warm leads from marketing campaigns, website activity, and affiliate referrals.
Provide pricing, service details, and customized recommendations tailored to each client’s tastes and needs.
Meet or exceed weekly and monthly sales goals and KPIs.
Create, update, and manage client and lead activity in HubSpot CRM, keeping every record tidy and current.
Collaborate closely with our Marketing, Culinary, Operations, and Client Success teams to improve lead-to-sale conversion.
Help onboard new clients and hand them off to Client Success with a seamless, white-glove transition.
Participate in weekly reporting, monthly scorecards, and quarterly and annual OKR tracking.
Pitch in on additional duties as they come up.