Salesforce Systems Architect

Horizon3 AI

8d•$160,000 - $210,000•Remote

About The Position

Horizon3.ai is seeking a highly strategic and hands-on Salesforce Systems Architect to join their Revenue Operations team. This senior individual contributor role will focus on scaling the systems, controls, and operational discipline that power the go-to-market organization. The architect will be the technical subject matter expert for Salesforce architecture, platform governance, security compliance, user permissions, automation standards, and audit-ready change management. The ideal candidate will be adept at both defining long-term architectural strategies and executing the necessary tactical work to ensure a secure, scalable, and compliant environment. This role requires close collaboration with Sales, Marketing, Customer Success, Finance, Business Systems, Security, and Analytics teams to translate business requirements into sustainable platform designs and operational controls. The position is suited for individuals who thrive in fast-paced settings, enjoy solving complex business challenges, and have a proven history of building scalable systems that support growth.

Requirements

7+ years of experience in Revenue Operations, Business Systems, Sales Operations, or GTM Systems roles.
Deep Salesforce expertise, including platform architecture, security model design, automation, reporting, dashboards, data architecture, and governance.
Strong experience establishing and governing best practices for Flows and other automation frameworks in a high-growth environment.
Proven experience designing scalable permissioning models and managing user access with strong control discipline.
Strong understanding of change management, release governance, and audit-supporting processes for business-critical systems.
Proven experience leading complex systems implementations, platform redesigns, or process transformation initiatives.
Clear, practical use of AI to help solve complex systems and operational challenges.
Strong project management and stakeholder management skills.
Ability to influence cross-functional leaders without direct authority.
Strong analytical and problem-solving capabilities with a focus on measurable business outcomes.
Demonstrated ability to balance platform governance, compliance, and business usability.
Excellent documentation, communication, and change-management skills.

Responsibilities

Serve as the strategic owner of Salesforce platform integrity across configuration, architecture, governance, and operational health.
Define and enforce best practices for Salesforce automation, with a strong focus on Flow design standards, reuse, testing discipline, naming conventions, and long-term maintainability.
Own platform governance for user permissions, profiles, permission sets, roles, and access models to ensure least-privilege access and scalable administration.
Partner with Security, Business Systems, RevOps, and leadership to ensure Salesforce administration and architecture align with security and compliance requirements.
Establish and maintain system change management processes that support audit compliance, release discipline, change traceability, testing rigor, and documentation standards.
Design and optimize scalable platform structures, business processes, and control frameworks that support growth without introducing operational risk.
Review proposed system changes for architectural integrity, downstream impact, compliance implications, and supportability.
Lead complex cross-functional initiatives from requirements gathering through implementation, rollout, and adoption.
Improve platform reliability and operational efficiency by identifying opportunities to simplify design, reduce technical debt, and standardize administration practices.
Partner with analytics and data teams to improve data integrity, reporting reliability, and executive visibility.
Evaluate new platform capabilities, integrations, and administrative patterns with a focus on scalability, security, and business value.
Act as a trusted advisor to GTM leadership on Salesforce strategy, governance tradeoffs, platform risk, and operational scalability.