Salesforce System Administrator

DaBella•Austin, TX

4d•$80,000 - $85,000•Onsite

About The Position

We are seeking a knowledgeable and customer-focused Salesforce Administrator to serve as an internal expert on our Salesforce platform. In this role, you will play a critical part in streamlining business processes, ensuring system stability, and driving user adoption through training and ongoing support. You’ll also partner closely with call center administrators to optimize workflows and improve performance, making this a highly collaborative and impact-driven role.

Requirements

2–4 years of Salesforce experience or equivalent
Salesforce Administrator Certification required
Advanced Salesforce Administrator Certification preferred
Strong written and verbal communication skills
Proficiency in Microsoft Office
Strong problem-solving skills and ability to perform under pressure
Ability to thrive in a fast-paced environment
Proven ability to collaborate effectively across diverse teams

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Manage Salesforce administrative functions including user access, roles, and permissions
Analyze business workflows and recommend scalable solutions to improve efficiency
Support and maintain Salesforce-integrated applications
Provide high-quality end-user support by managing and resolving support tickets in a timely manner
Conduct user training sessions to drive adoption and effective platform use
Build and maintain reports and dashboards to support business insights
Create and maintain documentation, including SOPs and process guides
Perform data quality management and data cleansing activities
Own user lifecycle management (onboarding, updates, offboarding)
Lead projects assigned by the Enterprise Applications Manager
Gather business requirements and translate them into technical solutions
Develop QA test plans and facilitate User Acceptance Testing (UAT)
Deploy solutions and ensure successful rollout, including user readiness and post-launch support
Troubleshoot issues both virtually (e.g., Zoom) and in person
Perform mass data updates using Data Loader
Maintain and optimize Salesforce configurations
Support automation using Salesforce Flow
Utilize and understand Apex Triggers, SOQL, and SOSL queries

Benefits

Medical, Dental, and Vision
Health Savings Account (HSA)
Company Sponsored Life Insurance
Supplemental Life Insurance
Long-term and short-term disability
Accident protection
Employee assistance program - access to counseling services and other tools to improve work/family/life balance
Pet Insurance for your furry family member
401k plan
UHC Rewards
Rally Health One Pass Select (gym membership subscription)
VPTO (Volunteer paid time off) year-round incentives to give back to your local community
Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
Relocation opportunities to other branches across the nation
80 hours of Paid Time Off annually with incremental increases
6 paid holidays during a calendar year effective day one of employment