Salesforce Solutions Architect (Associate Solutions Architect)

World Bank Group • Washington, DC

2d

About The Position

The Associate Solution Architect will provide technical leadership for the design and delivery of scalable, secure, and maintainable Salesforce solutions across multiple business domains at IFC. The role will shape the technical direction of the Salesforce platform, ensure alignment with enterprise standards, and enable cross-functional teams to deliver high-quality, reusable, and future-ready solutions.

The position covers Salesforce Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud (FSC), and custom applications. It will lead architecture and complex implementations, govern platform standards and enterprise integrations, and ensure performance, reliability, scalability, security, compliance, and operational excellence. The architect will also own technical roadmaps and release strategies, guide DevOps practices, maintain architecture documentation, and serve as an authority and escalation point for Salesforce technical decisions.

Requirements

• Master's degree in Computer Science, Engineering, or a related field.
• At least 5 years of Salesforce experience within Financial Services, with deep expertise across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud.
• Extensive experience designing enterprise Salesforce architectures, including security, identity management, encryption, least-privilege access controls, data modeling, migration, and cross-cloud solution patterns.
• Strong expertise in integration architecture, including APIs, middleware, ESB, Azure API Management, Platform Events, and event-driven enterprise architectures.
• Advanced knowledge of Salesforce development and automation technologies, including Apex, Lightning Web Components, Visualforce, SOQL, Flows, and other declarative capabilities.
• Proven experience governing Salesforce DevOps, release management, CI/CD pipelines, second-generation packaging, namespace strategy, and platform lifecycle management.
• Demonstrated ability to define platform strategies, own technical roadmaps, establish architectural standards, review complex solution designs, and enforce enterprise architecture principles.
• Track record of delivering enterprise-grade Salesforce solutions, resolving complex technical challenges, and leading architecture decisions in large, regulated, or global organizations.
• Experience leading cross-functional teams and projects, with excellent communication, stakeholder management, collaboration, and business acumen.
• Ability to manage multiple priorities, adapt to changing business needs, and consistently deliver high-quality solutions within demanding timelines.
• Ability to improve or redesign workflows using commercially available LLM tools such as Claude, ChatGPT, and Copilot, including reusable prompts, skills, templates, or agents; critically evaluate outputs; and support colleagues in effective use.

Responsibilities

• Architect scalable Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud, covering data, security, integration, and enterprise architecture.
• Lead complex implementations and integrations using APIs, Platform Events, Change Data Capture, Azure Integration Services, Azure API Management, middleware, and enterprise systems.
• Define and govern Salesforce standards for development, security, data management, automation, DevOps, release management, metadata strategy, and cross-organization alignment.
• Partner with business and technical stakeholders to translate requirements into scalable, secure, maintainable solutions aligned with strategic objectives.
• Ensure platform performance, reliability, scalability, security, compliance, and operational excellence across Salesforce environments.
• Establish architecture guardrails for Flows, Apex, Lightning Web Components, integrations, error handling, and reusable design patterns.
• Own the technical roadmap, upgrade strategy, architectural principles, package dependency management, and version promotion across environments.
• Evaluate and approve solution designs, architectural exceptions, and major initiatives for scalability, governor limits, performance, and long-term maintainability.
• Define and govern the FSC data model, including households, relationships, account structures, ARC configuration, compliant data sharing, and integration with enterprise master data strategies.
• Define Experience Cloud architecture, including site strategy, headless and standard deployment models, guest user security, portal governance, external authentication, and secure access to FSC and enterprise data.
• Collaborate with enterprise security and compliance teams to align Salesforce solutions with organizational policies, privacy requirements, and security standards, including Shield, encryption, monitoring, auditing, SSO, and MFA.
• Define enterprise integration and API patterns using OAuth, Named Credentials, Apex services, external APIs, and secure portal access models.
• Lead Salesforce DevOps practices, including SFDX, Salesforce CLI, Git, CI/CD pipelines, 2GP packaging, Dev Hub, Scratch Orgs, automated testing, code quality controls, and release governance.
• Maintain architecture artifacts, standards, ADRs, technical documentation, reference implementations, and solution blueprints.
• Mentor teams, facilitate design workshops, support sprint planning, review complex solutions, and act as the escalation point for critical technical issues.

Benefits

• Retirement plan
• Medical insurance
• Life insurance
• Disability insurance
• Paid leave, including parental leave
• Reasonable accommodations for individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior