Salesforce Solution Architect

OmegaHiresPrinceton, NJ
Hybrid

About The Position

We are seeking a highly experienced Salesforce Solution Architect to lead the design and delivery of scalable, secure, and high-performing Salesforce solutions. This role partners closely with business stakeholders, IT teams, and Salesforce specialists to ensure alignment between business objectives and platform capabilities. The ideal candidate brings deep multi-cloud expertise and hands-on experience with Agentforce, which is a critical requirement for this role. Candidates must be located in the NY/NJ metro area and available for occasional onsite work in Princeton, NJ.

Requirements

  • Deep hands-on experience across Salesforce Clouds (Sales, Service, Manufacturing, etc.)
  • Strong proficiency in Apex
  • Strong proficiency in LWC
  • Strong proficiency in Flows
  • Strong proficiency in APIs & integrations
  • Experience with middleware platforms and integration frameworks
  • Solid understanding of security models
  • Solid understanding of data governance
  • Solid understanding of DevOps practices
  • Proven experience in enterprise-scale architecture and governance
  • Agentforce (High Priority)
  • Hands-on experience designing and implementing Agentforce solutions
  • Exposure to AI-driven routing
  • Exposure to Service automation
  • Exposure to Agent productivity enhancements
  • Ability to translate business requirements into scalable technical solutions
  • Strong stakeholder communication and leadership skills
  • Experience driving multi-cloud Salesforce programs
  • Candidates must be located in the NY/NJ metro area
  • Available for occasional onsite work in Princeton, NJ

Nice To Haves

  • Salesforce Certified Application Architect or System Architect
  • Salesforce Administrator and Platform Developer I
  • Additional certifications (Data Architecture, Integration, Sharing & Visibility) are a plus
  • Strategic thinker with hands-on technical depth
  • Strong leadership and mentoring capabilities
  • Experience working in large enterprise environments
  • Ability to balance innovation with practical delivery

Responsibilities

  • Design and architect end-to-end Salesforce solutions aligned with enterprise goals
  • Lead full lifecycle delivery: requirements, design, development, testing, and deployment
  • Ensure architectural consistency across Sales, Service, Manufacturing Cloud, and other Salesforce platforms
  • Maintain high standards for security, scalability, performance, and data integrity
  • Provide hands-on technical leadership in Apex, Lightning Web Components (LWC), Flows, and Integration patterns
  • Leverage Agentforce to enhance AI-driven case routing, agent productivity, and intelligent service automation
  • Design solutions that improve customer service efficiency and experience
  • Act as Program Architect across multi-cloud, multi-team initiatives
  • Define and enforce architecture frameworks, standards, and governance models
  • Evaluate solution feasibility, risks, and business impact
  • Ensure alignment with enterprise architecture standards
  • Architect integrations between Salesforce and external systems (ERP, CRM, Marketing platforms)
  • Define API strategies, middleware/ESB patterns, and data synchronization approaches
  • Ensure robust data governance and consistency across systems
  • Mentor developers, admins, and technical leads
  • Collaborate with cross-functional teams to drive best practices
  • Support pre-sales efforts (solution demos, technical proposals, assessments)
  • Provide training and enablement to business and technical users
  • Produce and maintain Solution Architecture Documents (SAD), Technical Design Documents (TDD), and Integration specifications
  • Ensure adherence to delivery standards and architectural integrity
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