Salesforce Solution Architect

McKesson • Mississauga, ON

49d • Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Job Summary: McKesson Canada is seeking a highly skilled Salesforce Solution Architect to lead and oversee the overall Salesforce direction and strategy for our Specialty Health Division. The successful candidate will be responsible for designing, developing, and implementing Salesforce solutions that meet the strategic business needs of our organization. This role requires deep expertise in Salesforce Health Cloud, Field Services Lightning, Marketing Cloud, Health Sciences Cloud and Salesforce AI. The candidate will play a key role working with Business Stakeholders and Product Teams.

Requirements

• Degree or equivalent and typically requires 10+ years of relevant experience
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience as a Salesforce Solution Architect or similar role.
• Extensive experience with Salesforce Health Cloud, including hands-on implementation and customization.
• Experience with Salesforce Life Scienses, Field Service Lightning cloud, Marketing Cloud and Sales Cloud.
• Experience with Salesforce Agentic AI
• Strong understanding of Salesforce best practices, data modeling, and security.
• Knowledge in Salesforce development languages such as Apex, Visualforce, and Lightning components.
• Experience integrating Salesforce with other systems using APIs, middleware (mulesoft), and other integration tools.
• Experience with OmniStudio Development.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.

Nice To Haves

• Experience with patient support programs is highly desirable.
• Salesforce certifications, such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect, or Salesforce Certified System Architect, are a plus.

Responsibilities

• Develop and execute the Salesforce strategy and roadmap for the Specialty Health division in collaboration with the Product organization.
• Design, architect, and implement Salesforce solutions tailored to the unique needs of the Specialty Health division.
• Partner with stakeholders, including business leaders, IT teams, and end-users, to gather requirements and translate them into technical specifications.
• Ensure the Salesforce platform is optimized for performance, scalability, and reliability.
• Lead the development and customization of Salesforce Health Cloud, including patient management, scheduling, and care coordination functionalities.
• Integrate Salesforce with other internal and external systems to ensure seamless data flow and interoperability.
• Provide technical leadership and guidance to the Salesforce development team and Business Systems Analysts
• Stay current with Salesforce advancements, best practices, and industry trends to ensure the organization leverages the latest capabilities and features.
• Conduct regular system audits and prepare for Salesforce releases and upgrades.
• Support the design and implementation of patient support program features leveraging Salesforce capabilities ensuring McKesson remains best in class.
• Train and mentor end-users and IT staff on Salesforce best practices and usage.
• Develop and maintain comprehensive documentation of the Salesforce architecture, processes, and integrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees