Salesforce Quality Engineering Lead
About The Position
We are seeking an experienced Salesforce QA Lead to oversee and coordinate testing activities across our Salesforce platform. This role will lead QA resources across multiple initiatives, establish consistent testing standards, coordinate manual and automated testing, and help drive platform-level adoption of Copado Robotic Testing (CRT). The ideal candidate will have strong Salesforce testing experience, hands-on knowledge of manual, automation, and API testing, and the ability to collaborate effectively with developers, architects, product owners, and project teams. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Requirements
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
- Strong experience in Salesforce quality assurance and testing, including experience leading or coordinating QA teams.
- 7+ years of hands-on experience in manual and automated testing, including test planning, execution, regression testing, and test automation.
- 7+ years of hands-on experience with API testing, including validation of system integrations, request and response data, error handling, and end-to-end workflows.
- Experience with functional, regression, integration, and end-to-end testing.
- Good understanding of Salesforce objects, data relationships, security, automation, configuration, and custom development.
- Experience working with database/query or development tools such as Oracle SQL Developer or Microsoft Visual Studio.
- Strong knowledge of Agile and Scrum methodologies, with experience coordinating QA activities across sprints, releases, and cross-functional delivery teams.
- Strong communication, analytical, problem-solving, and coordination skills.
Nice To Haves
- Experience with Copado Robotic Testing (CRT) is strongly preferred.
- Experience with Salesforce DevOps, CI/CD, or other test automation tools is a plus.
- Salesforce Administrator, Platform App Builder, Platform Developer, and relevant Copado certifications, such as Copado Fundamentals I, Copado Fundamentals II, or Copado Robotic Testing credentials, are a plus.
Responsibilities
- Lead and coordinate QA activities and testers across Salesforce projects and releases.
- Define test strategies, test plans, test cases, regression suites, and testing standards.
- Coordinate manual, automated, API, integration, regression, and end-to-end testing.
- Establish consistent QA processes and quality standards across Salesforce teams.
- Coordinate the platform-level implementation and use of Copado Robotic Testing (CRT).
- Identify opportunities to automate critical business processes and increase reusable regression coverage.
- Manage defect tracking, triage, retesting, and release-readiness activities.
- Ensure adequate testing of Salesforce configuration, Flows, security, Apex, Lightning components, APIs, and system integrations.
- Partner with development and business teams to identify testing risks, dependencies, and quality concerns.
- Provide clear visibility into testing progress, defects, risks, and overall release quality.
Benefits
- retirement benefits (401k and pension)
- health and welfare benefits (medical, dental, vision, spending accounts and disability)
- paid time off
- parental and caregiver leave
- life & accident insurance
- other voluntary and well-being benefits
- discretionary bonus program that may include an equity component
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
