Salesforce Quality Assurance Specialist

Booz Allen Hamilton•Melbourne, FL

8d•$61,900 - $141,000

About The Position

This role focuses on ensuring the quality, reliability, and user experience of information systems through rigorous testing. The Quality Assurance Specialist will work with Salesforce developers to evaluate developed systems, develop and implement test plans based on customer-driven quality assurance metrics, and analyze requirements to generate problem resolutions. The specialist will track quality assurance standards, document results, and communicate defects to the development team. This position offers an opportunity to expand experience in various testing types, including performance, accessibility, usability, user acceptance testing, and testing process improvement, while documenting and solving system deficiencies. The role contributes to developing systems solutions that protect the nation’s critical infrastructure.

Requirements

Experience leading QA planning and driving quality execution for supplier-assigned workstreams.
Experience developing and maintaining test strategy inputs aligned to project needs and client expectations.
Experience coordinating test case development across technical and functional teams.
Experience validating readiness for UAT, ensuring environments, data, and functionality meet required criteria.
Knowledge of testing artifacts.
Knowledge of defect triage processes, including prioritization, root-cause identification, and resolution workflows.
Ability to ensure testing artifact completeness, accuracy, and availability for Acumen review.
Ability to report clear, accurate, and timely quality status updates to Acumen and project leadership.
HS diploma or GED.
Public Trust determination is required.
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Responsibilities

Evaluate developed systems for major range operational systems.
Develop and implement a test plan based on customer driven quality assurance metrics.
Generate problem resolutions using requirements analysis.
Track quality assurance standards to observe system performance.
Document results and communicate defects to the development team.
Expand experience in various types of testing, including performance, accessibility, usability, user acceptance testing, and testing process improvement.
Document and solve system deficiencies.