Salesforce Project Manager

Capgemini • Irving, TX

3d

About The Position

We are seeking a Salesforce Project Manager to join our DCX team and lead an enterprise level engagement. Your Role Provide the Professional Services team & customers with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful transformation. Deep understanding of factors that drive customer success for Salesforce (or similar) implementations within an enterprise context and how they directly contribute to long term customer retention Lead conversations with empathy and be comfortable dwelling in the problem domain before solutioning Quickly build credibility in fast-moving environments with a diverse set of stakeholders Proactively work with the services and license sales opportunities to identify new and tangential opportunities

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 5 years of project management experience, with at least 3 years in Salesforce implementations and data integration projects.
• Strong understanding of Salesforce Sales and Service Cloud.
• Proficiency in project management tools and methodologies (e.g., Agile, Scrum).
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage multiple priorities and work under pressure.
• Experience with other Salesforce products and integrations.
• Familiarity with data governance and compliance standards.

Nice To Haves

• PMP, Scrum Master, or Salesforce certifications are highly desirable.

Responsibilities

• Provide the Professional Services team & customers with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful transformation.
• Deep understanding of factors that drive customer success for Salesforce (or similar) implementations within an enterprise context and how they directly contribute to long term customer retention
• Lead conversations with empathy and be comfortable dwelling in the problem domain before solutioning
• Quickly build credibility in fast-moving environments with a diverse set of stakeholders
• Proactively work with the services and license sales opportunities to identify new and tangential opportunities

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level