Salesforce Program Architect
VXForward
•Remote
About The Position
Join our innovative team and help us in shaping the future of Technology! VXForward is a leading technology solutions provider that helps to create a business value with innovative and cost-effective services across different industries.
Requirements
- Minimum 8+ years of experience architecting large-scale Salesforce deployments, with at least 3+ years acting as a Program, Principal, or Technical Architect overseeing external SI vendors.
- Proven, hands-on experience designing and deploying Salesforce PSS for state, local, or federal government agencies.
- Direct experience mapping government regulatory codes to the Licensing, Permitting, and Inspections data model (including Business Regulatory Apps, Inspection Flows, and Violation management).
- Demonstrated experience building, configuring, and tuning Agentforce agents, topics, and actions to handle autonomous, context-aware service delivery.
- Deep expertise in OmniStudio (OmniScripts, Data Raptors/Integration Procedures, FlexCards) specifically applied to public sector intake forms and assessment indicators.
- Salesforce Certified Technical Architect (CTA) or System/Application Architect.
- Salesforce Certified Agentforce Specialist
- Salesforce Certified Omnistudio Developer
- Public Sector Solutions Accredited Professional
Responsibilities
- Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.
- Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.
- Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.
- Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.
- Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).
- Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.
Benefits
- Continuous Learning and Growth
- State-of-the-Art Technologies
- Collaborative Team Environment
- Work-Life Balance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
