Salesforce Production Operations Manager

U.S. Bank • Minneapolis, MN

1d • $133,365 - $156,900

About The Position

Manages multiple development projects, development teams, and/or application support functions. Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Oversees the development and implementation of multiple, complex, organization-wide systems. Works closely with client departments in development and implementation of technology strategies and application systems. Advises application owners on the technology possibilities and requirements. Provides direction and oversight for application support functions to ensure quality processing while meeting or exceeding application service level commitments. Defines and manages resource requirements and allocations, monitors and improves quality, and ensures 'best practice' development techniques. Interfaces with clients to ensure application systems and projects are meeting or exceeding their expectations. Provides direction and manages resolution of applications issues. Manages staff and recommends hires, transfers, terminations, performance standards and reviews. Plans, develops and controls project/product budgets.

Requirements

• Bachelor's degree, or equivalent work experience
• 10 or more years of experience with developing and implementing applications
• Eight or more years of experience with major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced applications

Nice To Haves

• Extensive experience in : -IT service and project management -Enterprise Resource Planning -Information management -Application development tools
• Subject matter expert in : -IT environment -IT standards, procedures, policy -IT systems management -Implementation -Application delivery process

Responsibilities

• Manages multiple development projects, development teams, and/or application support functions.
• Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.
• Oversees the development and implementation of multiple, complex, organization-wide systems.
• Works closely with client departments in development and implementation of technology strategies and application systems.
• Advises application owners on the technology possibilities and requirements.
• Provides direction and oversight for application support functions to ensure quality processing while meeting or exceeding application service level commitments.
• Defines and manages resource requirements and allocations, monitors and improves quality, and ensures 'best practice' development techniques.
• Interfaces with clients to ensure application systems and projects are meeting or exceeding their expectations.
• Provides direction and manages resolution of applications issues.
• Manages staff and recommends hires, transfers, terminations, performance standards and reviews.
• Plans, develops and controls project/product budgets.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager