Salesforce Product Manager - Wealth Management

Commerce Bank•Kansas City, MO

16h

About The Position

The Wealth Management Salesforce Product Manager is a key influencer and leader of Salesforce within Commerce Trust, a division of Commerce Bank. The role drives decision-making, planning, execution, and communication for the Salesforce Program, while ensuring the competitiveness of existing products and evaluating new products and systems. The program encompasses complex, integrated solutions across the organization. The position partners with business line leaders and stakeholders to shape strategic initiatives, create business cases and roadmaps, direct execution across participating teams, and manage vendor and technology partner relationships. It also guides product training and the transition of product support to designated day-to-day support teams. The role requires a bachelor's degree in Business or an equivalent combination of education and experience, along with at least two years of experience in product or program management or a similar capacity. Experience leading cross-functional teams, working with financial products and systems, and Salesforce products and implementations is preferred. The position is based at 922 Walnut St, Kansas City, Missouri 64106, and candidates must be eligible to work in the United States without sponsorship now or in the future.

Requirements

Bachelor's degree in Business, or an equivalent combination of education and experience.
At least 2 years of experience in Product or Program Management or a similar capacity.
Proficient understanding of product infrastructure and relevant legal and regulatory requirements.
Proficient knowledge and hands-on experience in Product Management.
Proficient knowledge and hands-on experience in Program Management.
Excellent relationship management skills.
Demonstrated ability to resolve problems and identify and drive process improvements.
Demonstrated ability to set goals, monitor, and drive results.
Ability to work autonomously and lead multiple priority projects.
Proven track record building and leading projects involving a wide variety of disciplines and backgrounds.
Strong business acumen and ability to make timely, sound business decisions.
Motivated, organized self-starter with strong attention to detail.
Inquisitive, agile team player with excellent written, verbal, and interpersonal communication skills.
Ability to remain adaptable and resilient, maintain an optimistic outlook, and model behavior aligned with the organization's culture and Core Values.
Intermediate knowledge of Microsoft Excel, Word, and Outlook.
Must be eligible to work in the United States without sponsorship now or in the future.

Nice To Haves

At least 2 years of experience leading a cross-functional team.
At least 2 years of experience with financial products and systems.
At least 2 years of experience with Salesforce products and implementations.

Responsibilities

Partner with business line leaders to define, lead, and influence execution of Salesforce strategic business initiatives.
Lead strategic initiatives to maintain the competitiveness of current offerings and assess opportunities for new products, systems, and features.
Make recommendations to business line leadership in alignment with strategic direction.
Create the vision and implementation timeline for identified program features and deliverables.
Prepare business cases for new products and drive prioritization of initiatives.
Communicate the business roadmap vision and status to senior leaders and stakeholders.
Serve as the primary decision-maker, directing and authorizing execution efforts across participating teams.
Lead vendor analysis efforts and provide input to product marketing plans.
Lead vendor and technology partner relationships in execution of the strategic plan.
Consult on and guide product training development and oversee the transition of product support to designated day-to-day support teams.
Perform other duties as assigned.