Salesforce Platform Manager

Rumpke Waste & Recycling•Colerain Township, OH

14h•Onsite

About The Position

The Salesforce Platform Manager is a strategic and technical leader responsible for the architecture, governance, and evolution of Rumpke’s Salesforce platform. This role ensures Salesforce capabilities align with enterprise business processes while delivering scalable, integrated, and high-value solutions across the organization. The Salesforce Platform Manager defines the platform vision, architectural standards, and solution patterns that guide Salesforce development and implementation efforts. Working closely with business leaders, product owners, and technical teams, this role ensures Salesforce investments support operational efficiency, business process integration, and long-term platform sustainability. This role will combine deep Salesforce functional expertise with strong enterprise solution design skills and guide cross-functional teams in delivering integrated Salesforce capabilities.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)
8+ years of Salesforce functional, solution architecture, or platform design experience
3+ years in a lead functional architect, solution architect, or Salesforce design leadership role
Experience designing and delivering integrated Salesforce solutions in complex enterprise environments
Strong stakeholder communication and facilitation skills
Strong understanding of Salesforce architecture, business processes, and best practices
Excellent analytical, problem-solving, and decision-making skills
Strong critical thinking, negotiation, and leadership skills to drive collaboration across teams
Ability to work in a fast-paced, evolving enterprise environment
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language

Responsibilities

Lead, coach, and mentor a team of Salesforce product owners and administrators, setting priorities and ensuring consistent quality across solution delivery
Define and maintain the long-term Salesforce platform architecture and technology roadmap
Establish solution design standards, architectural principles, and functional integration patterns for Salesforce solutions
Serve as the design authority for Salesforce initiatives, ensuring alignment with enterprise architecture and business strategy
Govern functional solution designs across Salesforce modules to ensure scalability, sustainability, and cross-module consistency
Identify and manage architectural risks, integration dependencies, and technical debt within the Salesforce landscape
Design end-to-end Salesforce solutions across multiple functional domains including Sales, Customer Service, Field Services, Billing, and E-Commerce
Translate business requirements into integrated Salesforce solution designs that align with platform standards and business goals
Lead solution architecture efforts for Salesforce implementations and enhancements
Ensure cross-functional business process alignment across Salesforce modules and enterprise systems
Review and validate functional designs to ensure consistency, quality, and maintainability
Partner with business leaders, product owners, and delivery teams to define Salesforce-enabled business capabilities
Facilitate alignment across functional stakeholders on business process design and system capabilities
Advise leadership on Salesforce capabilities, architectural trade-offs, and solution roadmap options
Support key implementation activities including testing strategy, cutover planning, and go-live readiness from a solution perspective
Perform other duties as needed