Salesforce Marketing Cloud Developer

ASSYST, Inc.•Baltimore, MD

22h

About The Position

ASSYST is seeking a Salesforce Marketing Cloud Developer to provide technical expertise in developing, customizing, configuring and supporting Salesforce Marketing Cloud solutions. The role involves working within a structured government environment, delivering scalable marketing automation, SMS capabilities and data-driven communication solutions while adhering to strict compliance and security standards.

Requirements

Minimum of 3 years of experience in Salesforce Marketing Cloud development
Hands-on experience with AMP script and SQL within Marketing Cloud
Experience implementing or supporting SMS messaging, including consent management
Familiarity with regulated or public-sector environments, including PII, compliance and security requirements
Experience with MobileConnect, SMS compliance and short code provisioning processes
Ability to work effectively in a staff augmentation role under state direction
Experience supporting government agencies or healthcare organizations
Knowledge of accessibility standards such as WCAG / Section 508
Experience integrating Salesforce Marketing Cloud with Salesforce

Nice To Haves

Minimum of 5 years of Salesforce Marketing Cloud development experience
Salesforce Marketing Cloud Developer or Consultant certification
Strong experience with MobileConnect, SMS compliance and short code provisioning
Experience supporting government agencies or healthcare organizations
Knowledge of accessibility standards (WCAG / Section 508)
Experience integrating Marketing Cloud with Salesforce CRM

Responsibilities

Configure and support Salesforce Marketing Cloud modules, including Email Studio, Journey Builder, Automation Studio, Content Builder and MobileConnect (SMS)
Assist with SMS enablement, including short code acquisition, keyword configuration, opt-in/opt-out management and compliance alignment
Develop and manage automated journeys, triggered sends and scheduled communications across email and SMS channels
Build and maintain data extensions, SQL queries and audience segmentation strategies
Implement dynamic and personalized content using AMP script
Support integrations between Salesforce Marketing Cloud and State of Maryland systems
Troubleshoot issues related to campaigns, SMS delivery, data processes and automation workflows
Ensure adherence to State of Maryland governance, security, privacy and approval processes
Create technical documentation and support knowledge transfer activities
Follow all security, change control and MHBE Project Management Office (PMO) policies, processes and methodologies