Salesforce Lead/Scrum Master - Functional Transformation - Senior Consultant
About The Position
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. As a Senior Consultant, Functional Transformation (Salesforce Functional Lead) you will: Lead Salesforce product development from discovery through delivery, ensuring solutions are secure, scalable, and aligned to client business needs. Engage end customers and stakeholders to gather requirements, document user stories, and define clear acceptance criteria. Prioritize the backlog with the Product Owner based on business value, delivery urgency, dependencies, and security considerations. Serve as Scrum Master for two-week sprints by facilitating planning, stand-ups, backlog refinement, reviews, and retrospectives. Provide leadership to the development team by removing blockers, managing risks, coordinating dependencies, and driving accountability. Document accomplishments and deliverables for clients through sprint summaries, status reports, demos, release notes, and UAT support.
Requirements
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- Bachelor’s degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Active TS/SCI with Polygraph security clearance required
- Ability to be on-site in Chantilly, VA 5 days/week
- Extensive experience with Agile methodology, Requirements Collection and Management, Business Writing/Communications
Responsibilities
- Lead Salesforce product development from discovery through delivery, ensuring solutions are secure, scalable, and aligned to client business needs.
- Engage end customers and stakeholders to gather requirements, document user stories, and define clear acceptance criteria.
- Prioritize the backlog with the Product Owner based on business value, delivery urgency, dependencies, and security considerations.
- Serve as Scrum Master for two-week sprints by facilitating planning, stand-ups, backlog refinement, reviews, and retrospectives.
- Provide leadership to the development team by removing blockers, managing risks, coordinating dependencies, and driving accountability.
- Document accomplishments and deliverables for clients through sprint summaries, status reports, demos, release notes, and UAT support.
Benefits
- Discretionary annual incentive program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
