Salesforce Integration Architect

Capco•Houston, TX
•Hybrid

About The Position

The Salesforce Integration Architect will design and define complex Salesforce integration architectures, enabling seamless connectivity between Salesforce platforms and enterprise applications. The role develops scalable solutions using APIs, middleware, and established enterprise integration patterns, and translates business and technical requirements into interface designs, integration specifications, and architectural documentation. The architect works with technical teams, business stakeholders, and delivery partners to ensure integrations meet performance, security, and reliability needs. They provide architectural guidance throughout the integration lifecycle, identify dependencies, resolve design challenges, and support successful delivery. Hands-on experience with Salesforce Energy & Utilities Cloud and knowledge of utility processes and systems are the primary focus, though candidates with Sales Cloud or Marketing Cloud experience are also considered.

Requirements

  • Hands-on experience with Salesforce Energy & Utilities Cloud and an understanding of utility industry processes, systems, and data integration requirements.
  • Extensive experience in Salesforce solution and integration architecture, including responsibility for designing complex enterprise interfaces.
  • Strong understanding of Salesforce integration capabilities, including REST/SOAP APIs, event-driven architectures, asynchronous processing, and enterprise integration patterns.
  • Demonstrated ability to design end-to-end integrations between Salesforce and multiple enterprise platforms, including complex data flows, error handling, and system dependencies.
  • Strong communication and stakeholder engagement skills, including the ability to explain architectural decisions, evaluate technical trade-offs, and collaborate across business and technology teams.
  • Candidates with Sales Cloud or Marketing Cloud experience may be considered, with the ability to apply integration architecture principles across Salesforce environments; Energy & Utilities Cloud is the goal.

Nice To Haves

  • Experience with MuleSoft Anypoint Platform or comparable enterprise integration and API management technologies.
  • Familiarity with integration patterns involving utility platforms, customer information systems (CIS), billing systems, or other operational applications.
  • Salesforce certifications such as Integration Architecture Designer, Application Architect, or System Architect.
  • Experience supporting large-scale Salesforce transformation programmes in complex enterprise environments.

Responsibilities

  • Design and define complex Salesforce integration architectures that connect Salesforce platforms with enterprise applications.
  • Develop scalable integration solutions using APIs, middleware, and enterprise integration patterns.
  • Translate business and technical requirements into interface designs, integration specifications, and architectural documentation.
  • Collaborate with technical teams, business stakeholders, and delivery partners to ensure integrations meet performance, security, and reliability requirements.
  • Provide architectural guidance throughout the integration lifecycle, identify technical dependencies, resolve design challenges, and support delivery.
  • Design end-to-end integrations across Salesforce and enterprise platforms, including complex data flows, error handling, and system dependencies.
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