About The Position

We are seeking an experienced Salesforce Implementation Consultant to lead and execute end-to-end Salesforce implementation projects. The ideal candidate will have hands-on experience taking Salesforce projects from initial discovery and requirements gathering through solution design, configuration, development, testing, deployment, training, and production go-live. The consultant will work closely with business stakeholders, project managers, Salesforce developers, administrators, and technical teams to understand business processes and translate them into scalable Salesforce solutions.

Requirements

  • 7+ years of Salesforce experience with significant end-to-end implementation experience.
  • Proven experience completing at least 2–3 full Salesforce implementations from requirements through go-live.
  • Strong understanding of Salesforce Sales Cloud and/or Service Cloud.
  • Strong Salesforce configuration experience.
  • Experience with Salesforce Flow, Apex, LWC, SOQL, and integrations.
  • Strong understanding of Salesforce security model: Profiles, Permission Sets, Roles, Sharing Rules, Organization-Wide Defaults.
  • Hands-on experience with data migration and data conversion.
  • Experience with Salesforce APIs and third-party integrations.
  • Experience with SIT, UAT, deployment, and production support.
  • Experience working in Agile/Scrum environments.
  • Strong communication and stakeholder-management skills.
  • Ability to independently own an implementation workstream or complete implementation.

Responsibilities

  • Lead full lifecycle Salesforce implementations from discovery to production go-live.
  • Conduct stakeholder interviews, workshops, and requirements gathering sessions.
  • Analyze existing business processes and identify opportunities for Salesforce automation and improvement.
  • Translate business requirements into Salesforce functional and technical solutions.
  • Develop solution architecture, process flows, data models, and implementation plans.
  • Configure Salesforce using: Objects and fields, Record Types, Page Layouts, Lightning App Builder, Profiles and Permission Sets, Validation Rules, Approval Processes, Flows, Reports and Dashboards.
  • Work with Salesforce developers on Apex, Lightning Web Components (LWC), SOQL, and integrations where customization is required.
  • Design and execute data migration activities, including data mapping, cleansing, transformation, validation, and loading.
  • Integrate Salesforce with external applications and enterprise systems using APIs and integration platforms.
  • Develop and execute system integration testing (SIT), user acceptance testing (UAT), regression testing, and deployment validation.
  • Manage Salesforce deployments using Change Sets, Salesforce CLI, DevOps tools, or CI/CD pipelines.
  • Coordinate sandbox management, release management, and production deployments.
  • Troubleshoot implementation issues and provide solutions throughout the project lifecycle.
  • Prepare technical and functional documentation, including configuration documents, process flows, test cases, and deployment documentation.
  • Conduct end-user training, administrator training, and knowledge-transfer sessions.
  • Support production go-live, hypercare, and post-implementation stabilization.
  • Work with project managers to track implementation milestones, risks, dependencies, and deliverables.
  • Provide recommendations for Salesforce best practices, scalability, security, and maintainability.
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