Salesforce Health Cloud Dev II

Bickham Services Unlimited, LLC•Houston, TX

10d•Remote

About The Position

The Salesforce Health Cloud Developer II designs, develops, tests, documents, implements, and supports Salesforce Health Cloud solutions. This role delivers application customizations, integrates third-party software and enterprise systems, partners with the Salesforce Health Cloud Administrator and cross-functional teams, monitors critical workflows, and resolves or escalates issues as needed.

Requirements

Bachelor’s degree in Business Administration, Computer Science, Mathematics, Engineering, or a related field with coursework in programming and database systems, or equivalent experience.
U.S. citizenship and the ability to receive a favorable interim and final adjudicated Department of Defense background investigation.
3+ years of general application development and support experience.
1+ year of hands-on Salesforce Health Cloud experience.
1+ year of experience with a Salesforce DevOps toolset and CI/CD practices.
Experience with JavaScript, Salesforce Flows, Apex, Lightning Web Components, Visualforce, SOAP, and REST.
Experience working in an Agile environment using Jira or a similar solution.
Experience communicating with both technical and business audiences.
Technical experience with healthcare systems or government contract systems.
Hands-on Salesforce development experience in a Salesforce Government Cloud environment.
Candidate must have hands-on Salesforce Government Cloud or Government Cloud Plus development experience. Working for a government agency or government contractor does not qualify unless the candidate developed within one of these Salesforce environments.
Candidate must have at least three years of hands-on Salesforce Health Cloud development experience. General Salesforce experience within a healthcare organization does not qualify unless the candidate directly developed or implemented Salesforce Health Cloud.

Nice To Haves

4+ years of general application development and support experience.
2+ years of Salesforce Health Cloud experience.
2+ years of experience with a Salesforce DevOps toolset and CI/CD practices.
Salesforce Platform App Builder, Platform Developer I, and/or Platform Developer II certification.
Experience with the Aura framework and OmniScript.
Strong written and verbal communication skills.
Technical experience with healthcare systems or government contract systems.
Experience with Salesforce Lightning Web Components and Einstein Analytics.

Responsibilities

Evaluate, support, and test vendor-supplied software; assess compatibility, install upgrades and patches, and troubleshoot technical issues.
Research available modules and develop a strong understanding of the business processes and user functions they support, including how modules connect and affect one another.
Help design user interfaces and workflows based on business needs.
Analyze, design, and develop code for system interfaces and data integration services using Salesforce APIs.
Convert logical designs into efficient program code; review and revise applications to meet new requirements and participate in code reviews with lead or senior developers.
Provide day-to-day support to functional users, debug system issues, and build knowledge of user workflows to improve application development and support.
Coordinate across departments to support application performance and communicate the impact of upgrades, fixes, and process changes.
Develop test plans with guidance from a lead developer, prepare test data, execute program and system testing, evaluate defects, and revise code.
Create and maintain technical reports, instructional materials, system design documents, and program documentation.
Assist with escalated trouble tickets, reporting, event-call monitoring, and first-level responses; document change-control activities.
Participate in project status meetings and work within Agile Scrum and test-driven development practices, including user stories, sprint planning, and retrospectives.
Participate in on-call support, including occasional weekend or nighttime work for implementations, and perform other duties as assigned.