Sr. Salesforce Engineer

HealthEdge•Remote,

4d•$110,000 - $130,000•Remote

About The Position

We are seeking a proactive and customer-focused Salesforce Engineer to support and manage onshore activities related to the EPLUS product built on the Salesforce platform. The ideal candidate should quickly understand the EPLUS product functionality, work closely with customers, and coordinate with internal offshore teams to ensure smooth operations and issue resolution. This role will serve as the primary onshore point of contact for customers, stakeholders, and the Salesforce.org team.

Requirements

5 + years of working experience working with the Salesforce platform.
5 + years of being a client facing role as Salesforce Consultant (Strong customer communication and stakeholder management skills.)
5 + years of working experience supporting Salesforce-based products and healthcare platforms.
Ability to quickly learn new product features and business workflows.
Working experience coordinating between onshore and offshore teams.
Strong problem-solving and analytical skills.
Ability to work independently and manage multiple priorities.

Nice To Haves

Familiarity with Salesforce Service/Health Cloud or Sales Cloud.
Experience working with distributed/global teams.

Responsibilities

Support and manage onshore activities related to the EPLUS product built on the Salesforce platform.
Quickly understand the EPLUS product functionality.
Work closely with customers.
Coordinate with internal offshore teams to ensure smooth operations and issue resolution.
Serve as the primary onshore point of contact for customers, stakeholders, and the Salesforce.org team.