Salesforce Engineer I

Western Governors UniversitySalt Lake, UT
Onsite

About The Position

As a Salesforce Engineer on the Student Lifecycle Services engineering team, you will help power the systems that support students from enrollment through graduation. You will work within a large, complex Salesforce environment where your contributions directly impact how students access education and support. The work you do has real impact. Every automation, integration, and performance improvement you build helps ensure students can enroll on time, receive financial aid, and stay connected to the resources they need to succeed. This is a full-time, in-office role based in Salt Lake City, UT (5 days per week onsite required). This position is not eligible for visa sponsorship. You will work on a large, complex Salesforce org that directly supports the student journey from enrollment through graduation. This is not a simple CRM. It is an enterprise platform supporting thousands of internal users daily. It has 300+ Flows powering critical business processes, 2000+ Apex classes across a mature and evolving codebase, and integrations with Banner (SIS), ServiceNow, Kafka, Informatica, Marketo, and other core systems. This platform enables WGU to serve 150,000+ students. You will build and maintain the automation, integrations, and platform capabilities that drive these experiences. The team uses Copado for CI/CD, follows a trigger framework pattern, and deploys through a structured promotion pipeline. There is a strong emphasis on writing code that is readable, testable, and maintainable for future engineers. You will join the Salesforce engineering team within WGU’s Ed Tech Engineering organization. The team partners closely with Product, Marketing, Operations, Enrollment, and Student Services stakeholders and operates in an Agile Scrum environment.

Requirements

  • 2 to 4 years of software development experience, including 1 year of hands-on Salesforce development experience
  • Experience working with Apex, SOQL, and Flows
  • Bachelor’s Degree in Computer Science, Information Technology, or a related field
  • Experience writing and maintaining Apex triggers and test classes
  • Strong understanding of Salesforce governor limits and bulkification best practices
  • Familiarity with REST API concepts, including consuming or exposing APIs
  • Ability to read, understand, and safely modify existing code

Nice To Haves

  • Salesforce Platform Developer I certification
  • Experience working with a trigger framework pattern
  • Exposure to asynchronous Apex (Batch, Queueable, Schedulable)
  • Experience with Lightning Web Components (LWC)
  • Familiarity with version control and CI/CD concepts
  • Experience with Copado or similar DevOps tools

Responsibilities

  • Write Apex code including triggers, classes, and test classes using the team’s trigger framework
  • Build and maintain Salesforce Flows that automate business processes
  • Implement features based on technical designs from senior engineers
  • Write meaningful test classes with strong assertions that validate behavior
  • Participate in code reviews and contribute constructive feedback
  • Troubleshoot production issues using debug logs, monitoring tools, and governor limit analysis
  • Modify and extend Batch, Queueable, and Schedulable Apex classes

Benefits

  • medical, dental, vision, telehealth and mental healthcare
  • health savings account and flexible spending account
  • basic and voluntary life insurance
  • disability coverage
  • accident, critical illness and hospital indemnity supplemental coverages
  • legal and identity theft coverage
  • retirement savings plan
  • wellbeing program
  • discounted WGU tuition
  • flexible paid time off for rest and relaxation with no need for accrual
  • flexible paid sick time with no need for accrual
  • 11 paid holidays
  • other paid leaves, including up to 12 weeks of parental leave
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