Salesforce Effectiveness Manager (Pharma Experience REQUIRED)

TEKsystems•Wayne, NJ

1d•$50 - $60•Hybrid

About The Position

We are seeking a highly analytical and business-focused Senior Manager, Sales Force Effectiveness (SFE) to support commercial operations and sales performance initiatives within a pharmaceutical environment. This role will serve as a key liaison between business stakeholders and external vendors, ensuring that sales effectiveness tools, reporting, and analytics support strategic business objectives. The ideal candidate will combine strong SFE expertise, consulting experience, and business acumen with the ability to analyze data, challenge assumptions, and deliver executive-level presentations and recommendations.

Requirements

Bachelor's degree or equivalent experience.
Experience in Sales Force Effectiveness (SFE), Commercial Operations, Sales Operations, or related functions.
Consulting experience supporting commercial, pharmaceutical, or life sciences organizations.
Strong understanding of sales performance metrics, KPIs, and business analytics.
Demonstrated experience managing vendor relationships and influencing business outcomes.
Advanced PowerPoint skills with experience creating executive-ready presentations from complex data sets.
Advanced Excel skills, including: Pivot Tables, VLOOKUP/XLOOKUP, Complex formulas, Data analysis and reporting.
Experience working with Power BI dashboards and reporting tools.
Strong communication, presentation, stakeholder management, and facilitation skills.
Ability to independently analyze data and translate findings into actionable business recommendations.

Nice To Haves

Pharmaceutical or life sciences industry experience.
Familiarity with Sales Compass or similar commercial effectiveness platforms.
Experience using ServiceNow or similar ticketing systems.
Background supporting sales force optimization, incentive compensation, territory alignment, or commercial analytics initiatives.

Responsibilities

Serve as the primary business point of contact between internal stakeholders and external vendors.
Partner with commercial, sales, and operations teams to understand business needs and translate requirements into actionable vendor deliverables.
Lead analysis of sales performance metrics, KPIs, and effectiveness measures to identify trends and opportunities.
Evaluate vendor recommendations and provide strategic guidance based on business objectives and data insights.
Manage vendor relationships, ensuring timely execution of deliverables and alignment with business requirements.
Create executive-level PowerPoint presentations, reports, and business reviews for leadership audiences.
Present key findings, recommendations, and performance updates to stakeholders throughout the year.
Develop data-driven insights and analyses outside of existing sales effectiveness tools.
Collaborate across commercial operations, sales leadership, and business teams to drive informed decision-making.
Track and respond to operational requests and issues through ServiceNow and other business processes as needed.