Salesforce Developer

Sagent • Addison, TX

6d • Hybrid

About The Position

Salesforce is becoming an increasingly important part of our enterprise technology transformation. We're looking for a Salesforce Developer to help design and build the next generation of our Salesforce platform. This role offers an opportunity to shape solutions, architecture, development practices, integrations, automation, and standards. The position combines hands-on Salesforce development with solution design, systems integration, platform administration, and business collaboration. You will work extensively with Salesforce Field Service and Service Cloud, and contribute to Sales Cloud, Knowledge, Agentforce, Payments, and external enterprise system integrations. We seek a candidate who understands business problems, identifies gaps, considers downstream impacts, recommends solutions, and takes ownership of delivering reliable and maintainable results.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline, or equivalent professional experience.
• Must live within a reasonable commute of our office in Addison, Texas and be legally able to work in the US without company sponsorship.
• At least 3 years of professional Salesforce development experience.
• Strong analytical and troubleshooting skills with the ability to independently solve complex technical problems.
• Excellent written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
• Salesforce Field Service and Service Cloud experience.
• Salesforce development using Apex, LWC, Flow, SOQL, and related platform technologies.
• Proficiency with Work Order → Service Appointment model.
• Salesforce data models and business-process automation.
• External systems integration using REST APIs and event-driven integration patterns.
• Salesforce security, including permission sets, roles, sharing, and record-level access.
• Software-development fundamentals including source control, testing, debugging, code review, deployment, and maintainable application design.
• Troubleshooting complex Salesforce application, automation, data, and integration issues.
• Familiarity with Event-Driven Architecture in Salesforce (Platform Events, CDC).

Nice To Haves

• Experience designing complex Salesforce solutions.
• Experience with Salesforce Sales Cloud & Knowledge platforms.
• Experience with Agentforce & Salesforce Payments.
• Experiencing instructing business and technical users in supporting or using Salesforce platforms.
• Relevant certifications a plus.

Responsibilities

• Design, develop, test, deploy, and support Salesforce solutions using Apex, Lightning Web Components (LWC), Flow, and other Salesforce platform capabilities.
• Design and enhance Salesforce Field Service and Service Cloud solutions supporting Cases, Work Orders, Service Appointments, scheduling, dispatch, and related processes.
• Work directly with business stakeholders to translate operational needs into technical solutions and identify opportunities for improvement and automation.
• Develop and maintain integrations between Salesforce and external systems using REST APIs, Named Credentials, Platform Events, Change Data Capture, and other appropriate patterns.
• Troubleshoot complex application, data, integration, automation, and performance issues.
• Participate in architecture decisions and help establish development, testing, source-control, deployment, and documentation standards.
• Support Salesforce administration and configuration where needed, including security, permissions, data, objects, and automation.
• Evaluate new Salesforce capabilities, including Agentforce and AI-enabled functionality, and recommend practical opportunities to improve business operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level