Salesforce Developer, WMC CRM - Calgary

RBC • Calgary, AB

22h • Onsite

About The Position

As a Salesforce Developer for the Salesforce Platform within Wealth Management Canada (WMC), you will have a leading role in the implementation of Salesforce Financial Services Cloud (FSC) as the new "Advisor Desktop" for WMC. You will provide input into the overall solution design, accounting for how key CRM internal aspects need to be set up, as well as integration points and processes to implement the functional capabilities needed for CRM to transform RBC WMC’s ability to engage with clients and derive key data driven analytics. You’ll be joining a diverse and inclusive agile lab delivering solutions on Salesforce’s Financial Services Cloud and Lighting platform. The successful candidate will be excited to join a team that employs the latest in technology, scaled agile practices, as well as DevOps/SRE to stand up the SF Platform for RBC WMC. This role will also act as a subject matter expert for Salesforce on the software engineering team, developing and maintaining expertise on Salesforce Financial Services Cloud (FSC) and working in partnership with the WMC business and program teams.

Requirements

• 3 - 5 years IT experience working in a Salesforce development role on engineering teams with at least 3 years of Salesforce Platform experience delivering large projects/programs: Salesforce configuration, customization and development using Salesforce.com
• Bachelor degree in a technical area of study (e.g., computer science, mathematics or engineering) or other BSc/BA degree with a concentration in computer science or information systems or equivalent
• Hands-on experience with the Lightning platform including APEX coding, Lightning Web Components, API’s and Salesforce Data Model
• Deep understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and/or Financial Services Cloud
• Strong technical background with web development technologies like Java, C#, HTML, XML, JSP and JavaScript
• Experience integrating Salesforce applications with 3rd party systems using Mulesoft, REST API and event based integration patterns
• Salesforce Certifications: Salesforce Administrator, Salesforce Platform Developer I (PDI)

Nice To Haves

• Expertise in Cloud Computing, virtualization and SaaS Platforms (beyond CRM)
• Expertise in data migration initiatives
• Experience implementing CRM solutions in the financial services sector
• Experience with Salesforce DevOps best practices and tools including Jenkins, AutoRABIT and COPADO

Responsibilities

• Assess and analyze business strategy, business requirements, current state environment and technology choices to evaluate solution alternatives that meet business sponsor needs in simplest possible way taking full advantage of CRM product features, factoring impact across LoBs using CRM and FSC Org structure.
• Build strong understanding of business domain functionality and technology options, in order to identify requirements “trade-offs” to meet business objectives and technology evolution.
• Act as a Salesforce SME to other teams to ensure knowledge is propagated across Wealth i.e. upskill staff, training, etc.
• Ensure both functional and non-functional considerations (resiliency, scalability, security etc) are factored not only in pragmatic way for the solution but also in support to long-term strategy realization.
• Provide expert counseling and support to the engineering team on construction and maintenance of robust, secure and efficient applications supporting the RBC WMC business.
• Contribute to the design and development on the Salesforce Financial Service Cloud to drive business value.
• Provide thought leadership and direction for the RBC WMC CRM transformation onto the Salesforce platform.
• Assist scrum teams in gathering requirements/user stories to develop/enhance functionality on the Salesforce platform, including the technical analysis and estimates.
• Actively contribute in any team discussions by sharing experiences or providing technical know-how to the team to best leverage the out of the box capabilities.
• Support in DevOps development and process efficiencies.
• Stay current on Salesforce’s development platform and implement Salesforce development best practices, following the RBC internal standards and guidelines.

Benefits

• bonuses
• flexible benefits
• competitive compensation
• commissions
• stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level