Salesforce Delivery Lead - USPD

McKesson•Irving, TX

2d•$163,100 - $271,800

About The Position

McKesson is seeking a Salesforce Delivery Lead for USPD to lead execution of Salesforce sales and service cloud capabilities for its Pharma business. The role is responsible for day-to-day execution and operational performance of Salesforce programs across multiple platform domains, ensuring teams deliver high-quality solutions on time, within budget, and in alignment with the enterprise Salesforce roadmap. The role serves as the primary delivery interface among business stakeholders, architecture, and engineering, translating requirements into executable plans and driving sprint-level outcomes. The position leads end-to-end delivery, manages cross-functional and vendor teams, oversees delivery governance and release execution, and ensures that practices comply with security, compliance, and regulatory requirements. It also drives continuous improvement in delivery practices and builds stakeholder relationships to support adoption and measurable value. Travel is required according to business needs.

Requirements

Degree or equivalent experience.
Typically 10+ years of professional experience and 5+ years of diversified program leadership, planning, communication, organization, and people-motivation skills, or equivalent experience.
Proven executive accountability for enterprise-scale Salesforce programs spanning multiple organizations, business units, and geographies.
Demonstrated success partnering with senior business leaders to deliver measurable financial and operational outcomes.
Deep understanding of Salesforce architecture, integrations, data platforms, and enterprise delivery models.
Strong financial and portfolio management experience, including multi-million-dollar budgets and vendor ecosystems.

Nice To Haves

Bachelor’s degree in information technology, computer science, or a related field.
Experience as a Salesforce Solution Architect or in a similar role.
Extensive experience with Salesforce Sales Cloud and/or Service Cloud, including hands-on implementation and customization.
Experience with Salesforce Life Sciences, Field Service Lightning, and Marketing Cloud.
Experience with Salesforce Agentic AI.
Experience with patient support programs.
Strong understanding of Salesforce best practices, data modeling, and security.
Strong problem-solving skills and ability to work independently and as part of a team.
Strong communication and interpersonal skills, including the ability to interact effectively with stakeholders at all levels.
Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect, or Salesforce Certified System Architect.

Responsibilities

Own end-to-end execution of assigned Salesforce programs, from requirements analysis and solution design through build, testing, release, and post-deployment support.
Lead and manage developers, analysts, QA engineers, and vendor resources, including performance management, coaching, and professional development.
Translate product roadmaps and business requirements into delivery plans; manage scope, capacity, dependencies, and sprint commitments.
Partner with solution architects to ensure technical designs meet enterprise standards for scalability, security, and platform reuse across Salesforce clouds.
Drive sprint and release execution, including backlog grooming, sprint planning, velocity tracking, release readiness, and go-live coordination.
Manage vendor delivery teams, ensuring backlog readiness, quality standards, SLA adherence, and day-to-day alignment.
Run delivery governance routines such as stand-ups, sprint reviews, retrospectives, and dependency management, and escalate risks and issues to senior leadership.
Ensure delivery practices meet security, compliance, and regulatory requirements, with quality assurance and security-by-design incorporated into development workflows.
Improve delivery practices through DevOps tooling, automated testing, CI/CD maturity, and AI-assisted development where applicable.
Build working relationships with business product owners, IT partners, and end-users to ensure solutions meet functional needs and drive adoption and value.