Salesforce Data Cloud Architect
About The Position
Capgemini is seeking an experienced Salesforce Data Cloud Architect to join its DCX team and support an enterprise client. The role leads the architecture, support, and ongoing enhancement of Salesforce Data Cloud (Data 360), with a focus on building a scalable, secure, and governed customer data platform. The architect designs and supports integrations across enterprise data sources, manages data ingestion and modeling, and establishes governance and operational procedures for production environments. The position also partners with Marketing Cloud Next, Salesforce, analytics, and business teams to enable customer data use cases, and provides technical leadership for platform enhancements and roadmap recommendations.
Requirements
- Experience as a Salesforce Data Cloud Architect.
- Expertise in Salesforce Data Cloud, including integrations, data streams, DLOs, DMOs, data harmonization, and identity resolution.
- Ability to address production issues involving data ingestion, segmentation, integrations, identity resolution, and activation processes.
- Ability to collaborate with architects, developers, Salesforce, analytics, and business teams.
Responsibilities
- Lead architecture, support, and continuous enhancement of Salesforce Data Cloud (Data 360).
- Design, configure, and support Data Cloud integrations, including Salesforce Data Connectors, Databricks connectors, and Zero-Copy Query Federation across enterprise data sources.
- Manage Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), data harmonization, and identity resolution to create unified customer profiles.
- Define and implement data governance, security, access controls, consent management, and production operational support procedures.
- Partner with Marketing Cloud Next, Salesforce, analytics, and business teams to support audience segmentation, activation, personalization, and campaign use cases.
- Troubleshoot complex production issues involving data ingestion, identity resolution, segmentation, integrations, and downstream activation.
- Collaborate with architects and developers on Agentforce use cases that use Data Cloud as the trusted customer data foundation.
- Provide technical leadership for future enhancements, solution design reviews, performance optimization, and platform roadmap recommendations.
Benefits
- Paid time off, including vacation of 12–25 days depending on employee grade, company-paid holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
- Life and disability insurance.
- Employee assistance programs.
- Other benefits according to local policy and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
