Salesforce Consultant

Cherokee Federal • United States,

5d • $140,000 - $160,000 • Remote

About The Position

We’re seeking a highly motivated and Salesforce Salesforce Consultant to join our team supporting a Salesforce initiative. This role involves close collaboration with clients to gather business requirements, document process flows, and deliver tailored Salesforce solutions through design, configuration, testing, and deployment.

Requirements

• 5+ years of Salesforce architecture/consulting experience with Sales Cloud, Service Cloud, and Experience Cloud; minimum 7 years of overall professional experience.
• Demonstrated experience working within DoD / Federal Salesforce environments (IL4/IL5 GovCloud).
• Certified Salesforce Application Architect or System Architect strongly preferred.
• Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria.
• Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud.
• Track record delivering complex, multi-stakeholder Salesforce programs.
• Salesforce Certified Administrator, Platform App Builder, plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required.
• Familiarity with integrations and APIs; capable of guiding technical integration approaches.
• Bachelor’s degree required.
• U.S. citizenship required.
• Experience with Agile software development methodologies.
• At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems.
• Must pass pre-employment qualifications of Cherokee Federal AND TS/SCI Poly Strongly Preferred

Nice To Haves

• Additional certifications preferred: Advanced Administrator, Marketing Cloud, OmniStudio, and PSS.
• TS/SCI Poly Strongly Preferred

Responsibilities

• Lead the functional alignment between the USSF baseline metadata package and the Customer’s operational processes.
• Validate data architecture, object models, user security matrix, and portal access structures in the target RCO environment.
• Guide the Solution Consultant and Developer in configuring declarative and programmatic components to match target requirements without breaking upstream package dependencies.
• Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud.
• Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks.
• Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency.
• Ensure automation is scalable, maintainable, and aligned with governance and compliance standards.
• Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.
• Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps.
• Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities.
• Design scalable data and security models, and automation frameworks aligned to federal requirements.
• Configure and customize Salesforce using declarative tools and best-practice architecture patterns.
• Performs other job-related duties as assigned
• Performs other duties as may be assigned.
• Must be a US Citizen AND TS/SCI Poly Strongly preferred.
• Must pass pre-employment qualifications of Cherokee Federal.

Benefits

• Up to a 6% 401(k) company match to help you build long-term financial security
• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most
• Medical, dental, and vision insurance, plus prescription drug coverage
• Basic life and AD&D insurance, with supplemental life options
• Short-term and long-term disability coverage
• Paid holidays
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Professional development, training, and certification support
• Voluntary benefits including accident, critical illness, and identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Senior