Salesforce Consultant
About The Position
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Requirements
- 2+ years of consulting and/or industry experience
- 2+ full life-cycle Salesforce implementations
- Expertise in at least one Salesforce clouds: Sales Cloud, Service Cloud, Experience Cloud, or Health Cloud
- Bachelor's degree in computer science, information systems, or a technology field; or equivalent years of experience.
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Nice To Haves
- Salesforce certifications
- Experience in one or more industries such as Financial Services, Life Sciences, Health Care, Manufacturing, Technology, Retail, or Media
- Experience presenting to technical and non-technical audiences
- Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ technologies (BigMachines, Apttus, Cameleon)
- Advanced degree in a relevant field
Responsibilities
- Partner with business and clinical/operations stakeholders to translate patient and provider support needs into scalable Salesforce solutions.
- Responsible for eliciting and documenting business requirements.
- Manage requirements through delivery.
- Drive functional design across patient support workflows.
Benefits
- Discretionary annual incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
