Salesforce Consultant and Solution Architect

Crowe • Washington, DC

1d • $103,200 - $210,900 • Hybrid

About The Position

Crowe is seeking a Salesforce Consultant and Solutions Architect to join their project team. This role involves bridging the gap between business needs and technical solutions, working directly with clients to understand requirements, design and configure Salesforce solutions, and support implementation. The position focuses on direct project delivery and leadership, applying industry best practices, and being actively involved in solution build, testing, documentation, and delivery. Success in this role requires a growth mindset, strong communication skills, advanced critical thinking, and confidence in navigating new challenges. Consultants at Crowe are expected to build both technical and transferable skills, think critically, and use technology, including emerging AI capabilities, to solve real business problems and improve efficiency, insights, and client outcomes.

Requirements

• Demonstrated hands-on competency with Salesforce core products, including experience configuring and building solutions in Sales Cloud and/or Service Cloud
• Salesforce Administrator, Platform App Builder, or Consultant certification
• A minimum of 4+ years of experience working on the Salesforce platform
• Recent hands-on experience configuring, testing, and deploying production Salesforce solutions
• Experience working across the end-to-end implementation lifecycle, from discovery and solution design through build, testing, deployment, and support
• Experience providing business, operational, and technical consulting to client stakeholders and translating requirements into workable platform solutions
• Detail-oriented, enthusiastic self-starter who can work independently and collaboratively, guide less-experienced team members, and remain actively involved in day-to-day solution delivery
• Strong written and verbal communication skills, with the ability to work cross-functionally and communicate effectively with client and prospect stakeholders at different levels of an organization
• Ability to manage and deliver multiple project workstreams or priorities at the same time while meeting quality and timeline expectations
• Ability to log time daily for client and project reporting needs
• Positive, solutions-oriented approach and outlook
• Ability to work and thrive in a fast-paced, high-growth, innovative environment
• Salesforce certifications or specializations beyond the core platform are required
• Bachelor's degree

Nice To Haves

• Hands-on experience with Salesforce Flow, Agentforce, Data360, security and sharing, data modeling, reports and dashboards, integrations, and/or data migration is highly desired

Responsibilities

• Participate in pre-sales discovery; document business, functional, and technical requirements; and help translate the proposed solution into a clear Scope of Work
• Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify the skills needed to deliver sold Scopes of Work
• Work directly with internal and client stakeholders to capture business needs, define requirements, and map current and future-state business processes
• Design and configure scalable Salesforce solutions that meet business needs, using standard platform capabilities and industry best practices
• Own assigned implementation workstreams as a hands-on builder, configuring solutions directly while collaborating with Solution Architects, Project Managers, Analysts, and Developers
• Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions for assigned workstreams
• Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components
• Support integrations, data migration, troubleshooting, and issue resolution in partnership with technical team members
• Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance for completed work
• Document solution designs and configurations, deliver end-user training as needed, and take ownership of assigned deliverables through deployment and post-launch support

Benefits

• Comprehensive total rewards package
• Career Coach to guide in career goals and aspirations
• Nurturing talent in an inclusive culture that values diversity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level