Salesforce COE Leader - Life Sciences

Capgemini • Burlington, MA

1d • $123,750 - $282,000 • Remote

About The Position

Salesforce leader for the Life Sciences portfolio. Drives pre-sales pursuits end to end and provides delivery oversight across active Life Sciences engagements. Owns the solution narrative in front of clients, the technical integrity of what is sold, and the quality of what is delivered. Carries both a bookings orientation and a billable delivery oversight orientation.

Requirements

• 10+ years in the Salesforce ecosystem in consulting or delivery roles.
• Deep Life Sciences industry experience (pharma, biotech, and/or medical devices).
• Proven solution architecture across relevant clouds: Health Cloud / Life Sciences Cloud, Sales Cloud, Service Cloud, Data Cloud.
• Demonstrated pre-sales leadership: RFPs, proposals, estimation, and client-facing solutioning.
• Delivery leadership at program scale: governance, quality assurance, and risk management.
• Working knowledge of regulated environments — GxP, 21 CFR Part 11, computer system validation (CSV).
• Active Salesforce certifications (Application and/or System Architect track).
• Strong executive communication and the ability to lead the room with senior client stakeholders.

Nice To Haves

• Veeva experience, including Veeva-to-Salesforce migration or coexistence.
• Agentforce and applied AI on the Salesforce platform.
• Data Cloud architecture (zero-copy, federation, harmonization).
• MuleSoft or enterprise integration design.
• Salesforce Life Sciences industry credentials or accreditations.

Responsibilities

• Lead solutioning, architecture, and estimation for Life Sciences pursuits.
• Own the technical and solution narrative across RFP responses, proposals, and orals.
• Partner with sales teams on pipeline development, qualification, and deal shaping.
• Build SOWs, delivery approaches, and staffing models that are accurate and deliverable.
• Run client discovery workshops and advisory sessions; translate business needs into Salesforce solutions.
• Develop and maintain Salesforce seller relationships in Life Sciences to advance pursuits.
• Provide architectural governance and quality assurance across Life Sciences engagements.
• Serve as senior escalation point for delivery, risk, and solution integrity.
• Validate that delivery teams execute against the sold solution, scope, and estimate.
• Mentor delivery architects and leads; resolve cross-engagement technical issues.
• Build reusable assets, accelerators, and methodologies tailored to Life Sciences.
• Develop point-of-view and thought leadership for the sector.
• Grow Life Sciences capability through recruiting, mentoring, and capability planning.
• Maintain current expertise across the Salesforce Life Sciences product roadmap.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed