Salesforce Business Analyst
Capgemini•Bridgewater, NJ
•$52,480 - $122,400
About The Position
We are seeking an experienced Salesforce Business Analyst who has a strong functional knowledge of Salesforce Consumer Goods Cloud and Salesforce Experience Cloud. This role requires a proactive individual who is curious, innovative, and capable of exploring new product features and releases, and applying them effectively to our projects.
Requirements
- Proven experience as a Salesforce Business Analyst, with specific expertise in Salesforce Consumer Goods Cloud and Salesforce Experience Cloud.
- Strong understanding of Salesforce platform capabilities and best practices.
- Ability to stay updated with the latest Salesforce features and releases.
- Forward looking and be aware of the future platform capabilities and ability to map to customer requirements.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Salesforce Certified Administrator, Salesforce Certified Business Analyst are required.
Nice To Haves
- Salesforce Consumer Goods Cloud, Salesforce Experience Cloud is a plus
- Curiosity and a passion for innovation.
- Ability to think strategically and relate new features to business needs.
- Strong organizational skills and attention to detail.
- Proactive and self-motivated.
Responsibilities
- Collaborate with stakeholders to gather and analyze business requirements.
- Translate business needs into functional specifications for Salesforce Consumer Goods Cloud and Salesforce Experience Cloud.
- Explore and evaluate new Salesforce features and releases, and determine their applicability to ongoing projects.
- Provide insights and recommendations to enhance business processes using Salesforce solutions.
- Conduct user training and support to ensure effective utilization of Salesforce platforms.
- Develop and maintain documentation related to business processes and system configurations.
- Work closely with the development team to ensure successful implementation of solutions.
- Perform system testing and validation to ensure high-quality deliverables.
Benefits
- Vacation: 12-25 days, depending on grade
- Company paid holidays
- Personal Days
- Sick Leave
- Medical, dental, and vision coverage
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
