Salesforce Architect
About The Position
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. The Salesforce Solution Architect is responsible for designing, developing, and implementing scalable Salesforce solutions that align with the organization’s business objectives and technical strategy. This role serves as the primary technical authority on all Salesforce platform initiatives, translating complex business requirements into well-architected, maintainable solutions across Sales Cloud, Service Cloud, Experience Cloud, and related Salesforce products. The ideal candidate combines deep Salesforce platform expertise with strong leadership skills to guide cross-functional teams through successful implementations.
Requirements
- Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce Flow
- Strong understanding of data modeling, ETL processes, and enterprise integration architecture (REST/SOAP APIs, middleware)
- Experience with Salesforce DevOps practices including CI/CD, version control, and sandbox management
- Knowledge of identity management (SSO, SAML, OAuth) as it relates to Salesforce
- Salesforce certifications strongly preferred (e.g., Certified Application Architect, Certified System Architect, Certified Technical Architect, Platform Developer II)
- Excellent written, verbal, and interpersonal communication skills with management, technical peers, and business stakeholders
- Demonstrated critical thinking and analytical skills with the ability to translate complex business requirements into technical solutions
- Strong collaboration skills and ability to work in a fast-paced environment with competing priorities
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field, or equivalent work experience
- 8+ years of hands-on experience with the Salesforce platform, including configuration, customization, and development
- 5+ years in a Solution Architect, Technical Architect, or similar senior technical leadership role
- Proven track record of designing and delivering enterprise-scale Salesforce implementations
- Deep experience with Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud
- Extensive experience leading cross-functional technical teams and managing multiple concurrent projects
Responsibilities
- Design and architect end-to-end Salesforce solutions, including data models, security frameworks, integration architectures, and platform configurations that align with business strategy and scalability requirements (40%)
- Lead technical delivery of Salesforce projects from requirements gathering through deployment, collaborating with business analysts, developers, and stakeholders to ensure solutions meet functional and technical specifications (25%)
- Evaluate, recommend, and govern Salesforce products, AppExchange solutions, and third-party integrations; establish and enforce platform governance policies, coding standards, and best practices across the Salesforce ecosystem (20%)
- Provide technical leadership and mentorship to Salesforce developers and administrators; stay current with Salesforce releases, emerging features, and industry trends to drive continuous platform improvement (15%)
Benefits
- Professional development opportunities, such as our award-winning SOAR program
- Generous Paid Time Off Program
- Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities
- Competitive benefits (medical, dental, etc.)
- Global Employee Assistance Program (EAP) available to all team members
- Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
