About The Position

The Ohio Department of Medicaid is seeking a Salesforce expert to join its Application Development Team. The Salesforce Architect works with internal and external stakeholders and business and IT teams to design and implement solutions that meet the department’s business needs. The role provides technical leadership and mentorship, leads complex improvement initiatives, participates in architecture and technical design, and contributes to strategic roadmaps and their execution. The position is in the Information & Technology Services Bureau’s Application Development office and is classified as IT Architect/Consultant 1. Primary technology is Salesforce; secondary technologies are integration middleware and SQL. The position is permanent, full-time, based at 50 West Town Street in Columbus, Ohio, and is overtime eligible. The employee must be available on call 24 hours a day, seven days a week, carry an assigned cellular phone, work occasional assigned overtime, and travel as needed. The employee must provide their own transportation or hold a valid driver's license from their state of residence to operate a state vehicle. The Ohio Department of Medicaid does not provide employment-based visa sponsorship.

Requirements

  • Core undergraduate program in Computer Science or Information Systems, or equivalent work experience.
  • At least 4 years of combined work experience in any combination of assisting with development and updates to the strategic Information Technology plan, participating in work groups to author an Information Technology plan by discipline/program team, leading activities to achieve project tasks or meet deadlines, and performing solutions design for an assigned discipline/program team.
  • At least 2 years of technology-related work experience as specified by the agency position description and vacancy/job posting.
  • Must be available on call 24 hours a day, 7 days a week.
  • Must carry a cellular phone as assigned.
  • Must work occasional overtime as assigned.
  • Must travel as needed.
  • Must provide own transportation or have a valid driver’s license from their state of residence to operate a state vehicle.

Responsibilities

  • Provide technical leadership and mentorship to development teams, ensuring adherence to architectural guidelines and standards.
  • Lead complex initiatives for organizational improvement frameworks in the assigned discipline or program, including the Salesforce Platform and Azure DevOps.
  • Lead and/or participate in architecture and technical design sessions.
  • Serve as a subject matter expert in project management best practices and risk management strategies as applied to Salesforce implementations.
  • Troubleshoot and resolve integration and technical issues.
  • Research and validate software release compatibility and potential solutions and products for future planning.
  • Provide a strategic roadmap and facilitate execution of strategies.
  • Consult with stakeholders, including end-users, technicians, vendors, and management.
  • Work with internal and external stakeholders and business and IT teams to design and implement solutions that meet ODM business needs.

Benefits

  • Medical coverage
  • Free dental, vision, and basic life insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, and sick leave, and 11 paid holidays per year
  • Childbirth, adoption, and foster care leave
  • Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness
  • Public retirement systems, including OPERS, STRS, SERS, and HPRS
  • Optional deferred compensation through Ohio Deferred Compensation
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