Salesforce Architect - PN 20098831 (IT Architect / Consultant 1)
About The Position
The Ohio Department of Medicaid is seeking a Salesforce expert for its Application Development Team in the Office of Information & Technology Services. The role works with internal and external stakeholders, business teams, and IT teams to design and implement solutions that meet the department’s business needs. Primary technology is Salesforce; secondary technologies include integration middleware and SQL. The position provides technical leadership and mentorship to development teams, leads complex organizational improvement initiatives, and participates in architecture and technical design sessions. It also serves as a subject matter expert in project management best practices and risk management for Salesforce implementations, resolves integration and technical issues, researches software-release compatibility and potential solutions, helps plan future products, and develops strategic roadmaps and facilitates execution. This is a permanent, full-time classified position based in Columbus, Ohio, with scheduled work hours of 8:00 a.m. to 5:00 p.m. The position is on call 24 hours a day, seven days a week; requires carrying an assigned cellular phone; and may require occasional overtime and travel as needed. The employee must provide their own transportation, or hold a valid driver’s license from their state of residence to operate a state vehicle. The department does not provide employment-based visa sponsorship.
Requirements
- Education in a core undergraduate program in Computer Science or Information Systems, or equivalent work experience.
- At least 4 years of combined work experience in any combination of assisting with development and updates to a strategic IT plan; participating in work groups authoring an IT plan by discipline or program team; leading activities to achieve project tasks or meet deadlines; and performing solution design for an assigned discipline or program team.
- At least 2 years of technology-related work experience as specified by the agency position description and vacancy/job posting.
- Must carry an assigned cellular phone for 24/7 on-call availability.
- Must provide own transportation for required travel, or have a valid driver’s license from their state of residence to operate a state vehicle.
- Must be able to work occasional overtime as assigned.
Responsibilities
- Provide technical leadership and mentorship to development teams, ensuring adherence to architectural guidelines and standards.
- Lead complex initiatives for organizational improvement frameworks in the assigned discipline or program, including the Salesforce Platform and Azure DevOps.
- Lead and/or participate in architecture and technical design sessions.
- Serve as a subject matter expert in project management best practices and risk management strategies as applied to Salesforce implementations.
- Troubleshoot and resolve integration and technical issues.
- Research and validate software-release compatibility and potential solutions and products for future planning.
- Provide a strategic roadmap and facilitate execution of strategies.
- Consult with stakeholders, including end-users, technicians, vendors, and management.
- Work with internal and external stakeholders, business teams, and IT teams to design and implement solutions that meet ODM business needs.
Benefits
- Medical coverage
- Free dental, vision, and basic life insurance premiums after completion of eligibility period
- Paid vacation, personal, and sick leave
- 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness
- Public retirement systems, including OPERS, STRS, SERS, and HPRS
- Optional deferred compensation through Ohio Deferred Compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
