Salesforce Architect
About The Position
The Salesforce Architect (Commercial Boundary Systems) will partner with the Operations Boundary Systems Lead to lead current-state discovery, documentation, impact assessment, technical specification development, and planning activities in support of an Oracle Fusion transformation program. The role includes hands-on leadership and coordination across business stakeholders, BRMs, BSAs, application owners, and technical SMEs. Depending on program needs, it may evolve to include broader operational leadership of the Operations Boundary Systems domain. The architect will assess and document JDE, QAD, AS400-based applications, and related operational systems. They will develop and validate application profiles, business process maps, entity flows, integration inventories, and system dependency documentation, then assess impacts of Oracle Fusion design decisions and future-state architecture delivered by Infosys. The role also develops technical specifications, remediation requirements, and supporting documentation for changes to affected operational applications; facilitates workshops to identify impacts, risks, dependencies, and remediation needs; and helps develop execution plans, resource requirements, governance routines, and system retirement strategies. As a seasoned Salesforce Architect, the person will design and implement enterprise-scale Salesforce solutions, define solution architecture and integration approaches, and ensure alignment with business objectives. They will communicate with business leaders, executives, and stakeholders, translate business requirements into scalable solutions, and provide technical direction to project teams, including offshore developers, administrators, and integration specialists.
Requirements
- 15–18 years of professional experience in IT and business transformation programs.
- 10+ years of experience leading enterprise application, Salesforce/CRM, sales, pricing, or commercial transformation initiatives.
- Deep expertise in the Salesforce platform.
- Proven track record designing and implementing enterprise-scale Salesforce solutions, with strong hands-on experience in Sales Cloud and Service Cloud.
- Experience supporting large-scale ERP transformation programs and assessing downstream impacts on integrated applications.
- Ability to lead through influence and collaborate effectively across business and technology organizations.
- Strong facilitation, stakeholder management, documentation, technical specification, and executive-level communication skills.
- Excellent communication and interpersonal skills, including the ability to engage business leaders, executives, and key stakeholders on-site.
- Experience leading project teams and driving solution delivery.
- Ability to provide technical direction, manage dependencies, and maintain alignment between business and technical teams.
- Ability to coordinate and collaborate with offshore technical teams, including developers, administrators, and integration specialists.
- Must work onsite in Irvine, California from Day 1.
Nice To Haves
- Experience with Sales Cloud, Service Cloud, CPQ, pricing, customer master data, and customer-facing business processes.
Responsibilities
- Lead current-state discovery, documentation, impact assessment, technical specification development, and planning for the Oracle Fusion transformation program.
- Coordinate with business stakeholders, BRMs, BSAs, application owners, and technical SMEs.
- Lead current-state assessment and documentation of JDE, QAD, AS400-based applications, and related operational systems.
- Build and validate application profiles, business process maps, entity flows, integration inventories, and system dependency documentation.
- Assess impacts of Oracle Fusion design decisions and future-state architecture delivered by Infosys on operational applications.
- Develop and maintain technical specifications, remediation requirements, and supporting documentation for changes to impacted applications.
- Facilitate workshops to identify impacts, risks, dependencies, and remediation requirements.
- Help create execution plans, resource requirements, governance routines, and system retirement strategies for impacted operational applications.
- Define Salesforce solution architecture, integration approaches, and best practices aligned with business objectives.
- Translate business requirements into scalable Salesforce solutions and explain technical recommendations in business terms.
- Lead project teams and drive solution delivery, providing technical direction and managing dependencies.
- Coordinate with offshore developers, administrators, and integration specialists to align business and technical teams.
- Potentially assume broader operational leadership of the Operations Boundary Systems domain, depending on program needs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
