Salesforce/Application Developer

State of Connecticut•Hartford, CT

3d•Hybrid

About The Position

The State of Connecticut Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS), is hiring a Salesforce/Application Developer (Information Technology Analyst 2) to support enterprise applications and solutions across Salesforce, .NET, and Microsoft Power Platform technologies. The position is part of the Application Services team and combines Salesforce administration and development with broader application development. The successful candidate will support enterprise applications, translate business needs into technical solutions, collaborate with technical teams and agency stakeholders, and maintain a commitment to continuous learning. This full-time position is 40 hours per week, Monday through Friday, on a first-shift schedule from 8:00 a.m. to 4:30 p.m. It is based at 55 Farmington Avenue in Hartford, Connecticut, with a hybrid arrangement combining in-office and remote work in accordance with the Telework Policy. The job class is accountable for independently performing information technology tasks and project coordination involving infrastructure systems support, security, and application development. The broader class duties may include systems analysis and design, software development and integration, testing, documentation, troubleshooting, security and recovery support, and coordinating projects and resources.

Requirements

Six years of experience in IT operations, programming, systems/software development, or another IT-related support area.
At least one year of the general experience must be professional IT work in an area such as microcomputer hardware, software, or operating-system installation and support; information-systems analysis, design, and development; network hardware or software installation and support; network problem diagnosis and resolution; or a closely related professional IT function.
Knowledge of IT equipment and diagnostic tools; systems analysis, design, development, and programming; information systems; programming languages; and computer technology.
Knowledge of software generation and programming, computer operating systems, systems security and disaster recovery, project management, and business information systems re-engineering.
Interpersonal, oral and written communication, technical problem-solving, logic, analytical, and project-coordination skills.
Ability to analyze, troubleshoot, and resolve data communications problems; write, test, and debug programs; use programming development tools; prepare documentation; and resolve complex business and technical problems.
Ability to analyze and debug complex software programs.

Nice To Haves

Experience with Salesforce administration, configuration, or development.
General development experience with C#, .NET, JavaScript, or similar technologies.
Experience with Power Apps or Power Automate.
Familiarity with REST APIs or system integrations.
Experience with cloud-based platforms and software development best practices.

Responsibilities

Support and enhance Salesforce-based solutions through configuration, administration, and development.
Develop and maintain applications, APIs, integrations, and automation solutions using technologies including .NET and Microsoft Power Platform tools.
Work with agency stakeholders to understand business needs and deliver technical solutions.
Participate in all phases of the software development lifecycle, including analysis, design, development, testing, deployment, and support.
Collaborate with team members across technology platforms and business domains.
Keep current with evolving technologies and best practices for enterprise applications.
Analyze requirements and design systems; participate in project planning and provide design recommendations for moderately complex systems.
Coordinate project planning, resources, schedules, and assigned work to support timely completion.
Create and maintain software, system, and operational documentation.
Test, debug, implement, maintain, and enhance software solutions and applications.
Support system integration, application packages, data stores, and database systems as applicable to assigned work.
Provide technical consultation and assist staff and customers with computer systems and software.
Participate in evaluating technologies and products, vendor coordination, and related IT project activities.
Support security, disaster recovery, system reliability, and recovery activities as applicable to assigned work.